Learning and Development for Health and Pharmaceutical organisations

Conducting Workplace Investigations and Hearings

Benefits

  • Gain an overview of current disciplinary and grievance legislation
  • Understand what’s involved in disciplinary and grievance procedures
  • Apply a comprehensive, structured approach to grievance and disciplinary investigations
  • Develop skills for engagement in the investigation process

Issue

Our client is one of the top five pharmaceutical companies in the world and engages in the research, development, manufacturing and marketing of pharmaceutical prescription and over-the-counter products. The industry experiences intense public scrutiny of every aspect of its work and the moral and ethical issues involved. In particular, our client needs to be able to demonstrate total compliance with all legal aspects of its work, especially in the area of employment law.

Our approach

We familiarised ourselves with the current practices, procedures, culture and values of our client and designed a one day event to match the requirement.

Following delivery we evaluated the success of the programme through questionnaires and interviewing, where appropriate, to ensure the high standards we set ourselves had been met.

The outcome

Participants refresh their current employment law knowledge and learn a methodology to apply it. They hone their skills in interviewing and develop further capability in handling appeals correctly. They learn the importance of following procedure and the need to keep records and evidence in an appropriate way. They emerge confident that they can apply the legal requirements successfully and thus avoid expensive and damaging litigation.

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