Developing Intercultural Awareness
Build intercultural understanding and develop skills to manage a diverse, global workforce
In-company only
This is a suggested outline for in-house delivery. Format, delivery and content can be tailored to suit your needs. Please call us on +44 (0)20 8371 7011 to discuss your requirements.
Overview
As business takes on a more global character it is vital that those who work internationally, or who are responsible for managing overseas workers, understand how culture impacts business effectiveness.
A seminar on developing intercultural awareness offers best practice for global working and helps you avoid the problems that can result from poor understanding - such as unproductive business, loss to the bottom line, poor morale and failure of international ventures
More organisations than ever have their own international operations - representative offices, subsidiaries, joint-partnerships and acquired firms. Global HR Professionals have a duty to ensure that they are aware of, and sensitive to, these different cultural environments when managing international assignments, working with global teams and formulating cross-border policies.
Seminar highlights
- Develop your understanding of explicit and implicit culture
- Show self-awareness: understanding your own cultural background and behaviours
- Recognise cultural values and their impact
- Assess the relative importance of verbal and non-verbal communication in different cultures
- Investigate the impact of culture on management styles and organisation structures
- Explore the role of culture and values in the decision-making process
- Learn about the impact of cultural differences on HR policies and activities
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Consider the role of the global HR professional as an intercultural coach within your organisation
Programme
| 09:00 | Registration and coffee |
| 09:30 | Introduction
|
| 09:50 | Developing your intercultural understanding
|
| 11:00 | Break |
| 11:20 | Communication - 'glue' in business
|
| 12:30 | Lunch |
| 13:30 | Group discussion: real scenarios from the participantsIn this facilitated group discussion the speaker will work through scenarios in which cross-cultural communication is important. Participants may bring their own case studies which will be discussed in the group thus allowing experiential learning. |
| 14:30 | Impact of culture in doing international or global business
|
| 15:10 | Break |
| 15:30 | Adapting HR activities?
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| 16:20 | Action planning |
| 16:40 | Questions & answers |
| 16:50 | Close of seminar |
Designed for
This seminar will benefit all managers with international responsibility who want to do business and run global teams more effectively. It will also benefit HR professionals who are required to advise and coach colleagues on the cultural aspects of international projects.
Pre-course Questionnaire
Discounts
Multiple booking discount
Recieve a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.
Registered charities
You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.
Subject areas
Related Courses
Run courses
in-house
Any open course can be adapted for delivery in-house.
Speak to our Client Team on
+44 (0)20 8371 7011 or find out more about our L&D Capabilities