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Managing Global Workforces

Access the strategic insights, critical know-how and proven tactics for HR to support an international expansion strategy

Event details

Participants: Maximum 30
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+44 (0)20 8371 7010 for dates.

Price: £995 + VAT
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Overview

For many, the HR profession is evolving from domestic to global. As organisations expand into new territories, international HR teams are required to recruit, manage and develop staff in unfamiliar markets, engage with local business cultures and work within international employment law frameworks that differ considerably.

When managing global workforces, it is crucial for global HR functions to be proactive and consider:

  • How their organisation needs to develop its capabilities to support a global structure
  • How they can implement a coherent global people management strategy
  • How new policies should balance global consistency with local variations
  • How to protect international assignees
  • How to develop leaders who can drive growth in new locations

Bringing together experienced international HR practitioners and expert consultants, this two-day conference will provide invaluable insights into proven strategies, key tactics and critical activities for HR professionals involved in supporting their organisation’s international growth.

Day one will examine the expansion activities for global HR teams, including recruiting in local markets, preparing high potentials for international assignments, developing a global pay and benefit programme and building your organisation’s global capabilities.

Day two will continue by exploring the core activities that HR practitioners will experience in the day-to-day management of a global workforce. Sessions will examine globalisation of HR policies, managing cross border teams, compliance with local employment regulations and training and development for a global workforce.

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Seminar Highlights

  • Understand the drivers of international growth - assess your organisation's international HR strategy for 2013
  • Explore key recruitment considerations for global organisations - learn tactics to attract talent in new and competitive international markets
  • Access best practice guidance on the international employee handbook - are your policies globally compliant?
  • Gain insights into the role of technology in supporting global teams
  • Assess the capabilities required for globalisation - how will you develop your leaders?
  • Understand the complexities of global pay and benefit programmes
  • Avoid the common pitfalls when operating in new territories - benefit from practical advice from an international employment lawyer
  • Discover how using international assignees can support your expansion strategy
  • Network with fellow participants and share the challenges of operating globally

Speakers from:

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Programme –

09:20

Chair's opening remarks

Karen Minto, JSB

09:30

Global expansion strategies

Stephen Pierce, HR Director, Hitachi Europe

  • Why is international growth crucial for 2013?
  • Drivers of international growth
  • Strategies for entering new markets
    • M&A
    • Joint venture
    • Organic growth
  • The impact on your HR strategy
10:30

Coffee

10:50

Resourcing your international operations

Karen Minto, JSB

  • Develop a recruitment model to support the global organisation
  • Attract key talent in new markets
  • Key considerations when:
    • Recruiting local workers
    • Managing international assignments
  • Selection processes and practices
    • Building local networks
    • Internal promotions
    • Interviews/assessment centres/psychological testing
  • Employment contracts
  • Immigration
11:45

Global recruitment - case study

Yetunde Hofmann, Human Resources Director, Imperial Tobacco Ltd

  • Identifying organisation capabilities for competitive advantage
  • Aligning your resource planning
  • Converting the above into recruitment strategies
  • Developing your employer brand
12:30

Lunch

13:30

Pay and benefits

Steve Walsh, Head Office Reward Manager, Arcadia Group

  • Designing a compensation and benefits programme that works across borders
  • Impact of culture on reward practices
  • Benchmarking pay with local competitors
  • Reward and recognition programmes
  • Pay reviews

 

14:30

International mobility

  • Achieving business objectives through internationally mobile employees
    • Defining the purpose of the assignment
    • Approaches to international assignments
  • International mobility policies
  • The complexities of managing mobile employees
    • The risks for global commuters and assignees
15:30

Coffee

15:45

Developing Global Leadership Capabilities – Case Study

Dave Conder, Global Head of People and Strategy Implementation, KPMG

  • Building a culture that drives high performance
  • Identifying leadership capabilities to underpin global values
  • How do you embed behaviours inside the firm?
  • Approach and supporting system for performance management
16:45

Chair's closing remarks and close of day one

09:00

Registration and Coffee

09:20

Communicating organisational values to a cross-border workforce

Deborah Millett, HR Director, Accenture

  • Establishing organisational values with global relevance
  • Creating common values with an acquired organisation
  • Overcoming culture clash in new locations
  • Establishing values with a new market
10:15

Globalisation of HR policies

  • The international handbook
    • Requirements for the international handbook
    • Local adjustments
    • Enforcement of global policies
  • Global codes of conduct
  • Educating and training all employees so that they understand organisational policies and expectations
11:00

Coffee

11:15

Globalisation of HR policies - workshop session

Workshop session examining participants own organisation's HR policies in greater depth

  • What challenges willl your organisation face to achieve global consistency?
  • How will you engage key stakeholders?
  • What local adaptations need to be made?
  • How will you manage the implementation of policies across a geographiocally dispersed workforce?
12:00

Cross-border teams

Rustin Richburg, Senior exectuive, Accenture

  • Building relationships across boundaries and cultures
    • Establishing people and teans for success
    • Building relationships between home and host culture
    • Operationalising cross-border working / assignments
  • The use of technology to create a virtual working environment
    • Building effective project teams
       
12:45

Lunch

13:45

Ensuring global policies meet local employment regulations

Juliet Carp, Partner, Speechly Bircham LLP

  • EU directives - a consistent approach to implementation
  • Protecting international workers with comprehensive policies
  • Accessing local lawyers
  • Common pitfalls for international HR practitioners
  • Home and host country law for international assignees - which applies?

 

15:00

Coffee

15:15

Training and development

Mandy Clarke, Global and Commercial Director, Serco

  • Identifying high potentials in geographically dispersed organisations
  • Developing key talent to drive business growth
  • Reinforce the organisational growth strategy in learning and talent development plans
  • Personal career development is critical for retention and engagement
16:15

Chair's closing remarks

16:30

Close of day two

Speakers

Juliet Carp Juliet Carp

Juliet Carp

Juliet advises on all aspects of UK employment law.  Her clients are typically multinational employers. Juliet is recognised as an expert on the employment law aspects of global mobility and is author of the leading international textbook on this topic “Drafting Employment Documents for Expatriates”.

Juliet is elected Chair of the UK Employment Lawyers Association’s international committee. She is a member of the European Employment Lawyers Association and an associate member of the American Bar Association.

Juliet is a frequent speaker, particularly on employment law aspects of global mobility, including for ECA, FEM, ELA, LexisNexis.

She has written/been quoted in publications including the Times, Financial Times, Telegraph, Evening Standard, City AM, People Management, Personnel Today, Tax Journal, New Law Journal.

Mandy Clarke Mandy Clarke

Mandy Clarke

Mandy Clarke is a commercial HR & OD professional with over 20 years international & multi-sector experience. She has significant expertise in strategy and the delivery of change, business improvement & robust HR solutions to transform organisational performance. Mandy has extensive experience of leading large, multi-disciplinary teams and projects.

Mandy’s achievements include:

  • HR Effectiveness & Service Delivery – reorganised HR teams & functions to improve service delivery & team capabilities. Set up HR shared services in Europe, North America & Asia, improving services at a lower cost & enhanced performance]
  • Global Talent & Leadership Strategy - introduced high potentials & leadership programmes the performance of individuals & the organisation; Board & executive development & coaching
Dave Conder Dave Conder

Dave Conder

Dave is an Associate Partner within KPMG’s Global People function based in London. He has responsibility for developing KPMG’s approach across the globe to performance and reward. He has held a number of human resources roles in the UK and Europe and his role prior to joining the global team was UK Head of People.

Dave is an Economics graduate with an MBA in International Business and has 20 years' experience of HR in the professional services, insurance, banking and retail sectors.

Karen Minto

Karen Minto

Karen Minto has many years’ experience across a range of HR and L&D functions and activities. Her current work is in both the strategic and practical areas of people management and leadership, and aligning these to business performance. Karen delivers tailored client programmes, open courses and conducts one-to-one coaching sessions.

Working with BI Worldwide Ltd, Karen has seen the company through a significant period of change. She has previously worked with BT in a number of roles, the last being in Global Services, supporting an international community.

Karen is a Chartered Member of the Chartered Institute of Personnel and Development (CIPD), and has gained a variety of additional HR qualifications and psychometric accreditations.

Key areas of expertise:

  • Appraisal Skills
  • Creating High Performance Teams
  • HR Strategy
  • Interviewing Skills
  • Leadership Skills
  • Recruitment and Selection
  • Executive Coaching
Stephen Pierce Stephen Pierce

Stephen Pierce

Stephen is HR Director of Hitachi Europe, part of a Japanese company with a vision of creating ‘a better society through technology’. Hitachi is a diverse business with a strategic focus in Europe on Information & Telecommunications, Power Systems, Rail Systems and Construction Machinery. Hitachi has 360,000 staff globally of which 9,000 are in Europe with regional revenues of around €9 billion.

Stephen’s corporate team support the development of Hitachi businesses in Europe including M&A activity and change management. They work closely with HR in Tokyo to introduce globally consistent best practices and provide HR shared services to 30 Hitachi companies across the region. As well as being a Director of Hitachi Europe, Stephen is a member of the executive team of Hitachi Rail Europe which has recently been awarded a £4.5 billion, 27 year contract to provide and maintain trains for the UK rail network, and Horizon Nuclear Power which was acquired by Hitachi in November 2012 to build the next generation of nuclear power plants in the UK. He is also a member of Hitachi’s global HR Advisory Committee.

Before joining Hitachi in 2008, Stephen was European HR Director of two US businesses and prior to that he spent 14 years in various HR roles with the international food group United Biscuits.

Rustin Richburg Rustin Richburg

Rustin Richburg

Named 2009 MCA HR Consultant of the Year, Rustin is a Senior Executive in Accenture’s HR Transformation and Talent Management service line and is the global lead for Consumer Goods Industry Talent offering. Rustin’s core skills are in developing and delivery HR strategy, specifically within the HR service delivery area – including all aspects of HR:  resourcing, workforce planning, learning and development, reward and recognition, HR admin and payroll.

Over the past 15+ years Rustin has worked within consulting but also as an HR operations manager for a global professional services firm.  Rustin’s consulting projects have focused around large scale transformation initiatives to help a spectrum of cross-industry clients with their human resources service delivery.    

Rustin also has strong boardroom stakeholder management, project management, journey management, and interpersonal skills.

Steve Walsh Steve Walsh

Steve Walsh

Steve is a career HR Professional. His formative years were spent in the food manufacturing industry; he developed the international context of his career with Philip Morris Ltd., the world’s biggest tobacco company. While at P.M. led a comprehensive HR proposition for a number of small Philip Morris entities in London. It was here that Steve's interest in reward developed, becoming one the leading players in Philip Morris in Europe.  Steve spent a year in Ukraine, establishing a transitional HR function at a newly acquired business this large post Soviet market. Following that assignment Steve’s role representing the UK business in the international HR network developed.

Steve led the HR aspects when the U.K. Businesses were rationalised, resulting in the closure of the largest part of the business and relocation of the new entity. Taking this opportunity to move away from tobacco, Steve managed the end-to-end project of introducing the new NHS job evaluation and salary management system into Moorfields Eye Hospital, one of the original foundation Trusts, and a world leader is eye care.

Maintaining the link to health care Steve Joined Bupa International in 2008. His brief was to develop and implement a Reward and Performance Management approach across a global organisation with three main sites, being Miami, Brighton and Copenhagen. Starting with an almost blank piece of paper, Steve implemented a performance linked salary management system, unified bonus structures, and delivered seamless implementation of the annual salary review and bonus round.

Steve's new role at Arcadia will embed the new Reward Philosophy at Arcadia, developing a Reward Policy and aligning benefit and bonus practice across the group. The role will be pivotal in delivering the new grading structure and in designed pay scales, salary progression and employee communications around reward

Designed for

HR professionals with global responsibilities will find this expert-led conference of particular benefit, as will those anticipating initial international expansion in the near future.

If you have, or are likely to be involved with policy development, pay and benefits, recruitment, talent management, leadership development or people strategy on a global scale, this international HR conference is for you.

Discounts

Multiple booking discount

Receive a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.

Registered charities

You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.

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in-house

Any open course can be adapted for delivery in-house.

Speak to our Client Team on
+44 (0)20 8371 7010 or find out more about our L&D capabilities