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Strategic HR Measurement: using HR metrics to demonstrate the impact of HR

Demonstrate how your HR initiatives add value and impact on the bottom line

In-company only

This is a suggested outline for in-house delivery. Format, delivery and content can be tailored to suit your needs. Please call us on +44 (0)20 8371 7011 to discuss your requirements.

Overview

HR measurement, that`s to say proving the effectiveness of the HR function, is at the forefront of any HR professional’s agenda. While your HR team is expected to provide insight into human capital management and measuring the value of your workforce, it also needs to provide hard evidence of its own contribution through an effective HR measurement framework.

Yet, a recent survey found that more than eight out of ten HR professionals lack a strategic HR measurement programme and do not measure return on investment. Perhaps no surprise then that HR often struggles to prove its business impact.

  • HR measurement and human capital management: How do you measure the most relevant data in accordance with your business objectives?
  • Interpreting the data from your measurement framework: Are you able to create value from the data?
  • Making the most of your human capital: How do you devise appropriate solutions once this people data has been analysed?

Attend this seminar to benefit from HR measurement self-assessment activities and human capital management action planning that you can take away to apply in your own organisation.

Seminar highlights

  • Learn how to measure and demonstrate HR success and benchmark the HR function
  • Understand how to link HR activities to business outcomes using appropriate metrics
  • Create value from data: use HR measures and analysis to establish a strategic HR function
  • Assess the validity and reliability of data and understand quantitative and qualitative information sources
  • Drive efficiencies within HR and make cost savings within the organisation

Programme

09:00

Registration and coffee
09:30

Welcome, introduction and objectives
09:30

Why measure HR and Human Capital?

  • Current thinking and practice: why is there a need for measurement and what are the issues?
  • Strategic approach: driving your strategy forward and linking measurement to core outputs
  • Human capital approach: human capital reporting and measuring the value of your workforce
  • Demonstrating added value from the HR function
11:30

Coffee
11:45

Weighing up the measurement options: making the connection between activity and performance

  • Examining the key factors that make a difference to organisational success: what should be measured?
  • Using measurement as a tool to substantiate problems
  • Evaluating the impact of HR interventions
  • Qualitative measures and the value of staff surveys
  • Metrics and key performance indicators
12:45

Lunch
13:45

Interpreting the information: what can be inferred from the results

  • Creating value from data: how to make a difference
  • Validity and reliability of data: what conclusions can be drawn
14:15

Assessing your reasons for measuring

  • A practical activity enabling you to become clear on the most important objectives you want to achieve through measurement
15:00

Tea
15:15

Establishing a culture of measurement and developing a measurement framework

  • Assessing your current approach to measurement and assessment
  • Creating an effective measurement reporting framework: how much data, when and to whom
  • The audience for the data and how they will use it: building stakeholder commitment to action
  • Presenting and communicating data for the audience’s attention
15:45

Benchmarking and comparator indicators: an exploration and evaluation of options

  • Exploring the potential of alternative human capital measures and benchmarking frameworks
  • How to use consultants and external suppliers to achieve value for money
16:15

Critical success factors and obstacles in human capital reporting and HR measurement

  • Exploring what can go wrong: identifying and overcoming barriers
  • Action planning for the future: what next
16:30

End of seminar

Trainers

Angela Qureshi

Angela Qureshi, Chartered FCIPD, is an HR strategist and an experienced management consultant, trainer and coach, with a background as a consultant at Ernst & Young and Andersen Consulting (now Accenture), and as a former Head of HR at a large university.  She has been working with JSB for over 7 years, working for a breadth of clients across sectors, and across the spectrum of HR, leadership and organisational development. Angela leads our HR Business Partner Development programme initiatives. She has designed, delivered and led teams delivering tailored HR development programmes for a number of clients as well as for our open programmes. Angela also leads on a number of HR and L&D strategy events, and is responsible for innovating new programmes.

Angela holds an MSc in Organisational Behaviour from Birkbeck College, University of London and a BSc Honours degree in Management Sciences from Warwick University. She is a Level A and Level B British Psychological Society qualified Occupational Tester, licensed in the OPQ and MBTI instruments, amongst others.

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Designed for

HR Directors, Managers and Policy Advisors; HR Consultants and Business Partners; Employee Relations Professionals, Heads of Organisational Development

Testimonials

“Very useful in giving ideas to go away and think about”

– Hilary Straw, Senior Manager: Compensation and Benefits, John Wiley & Sons Ltd

“Very informative and enjoyable”

– Fiona Amui, HR Manager, Olympic Delivery Authority

“Thought provoking, informative and useful”

– Graeme Lennon, Assistant Director of HR, NHS Stockton on Tees

“Very engaging course. Excellent toolkit to return to business and measure drivers to add value to HR function and aid performance/business improvement”

– Gayle Pike, Interim HR Manager, Altran Praxis Limited

Pre-course Questionnaire

Discounts

Multiple booking discount

Recieve a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.

Registered charities

You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.

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+44 (0)20 8371 7011 or find out more about our L&D Capabilities