Top Tips

Ask the Expert: Sarah Howlett on Agency Workers' Rights

Agency Workers is a hot topic at the moment due to the recent deal agreed between the government, the unions and the CBI to give agency workers greater rights. Agency workers currently have some protection in law as they usually have the same rights as "workers". As these rights are limited, agency workers often claim to be employees. In recent judgements the courts have generally held that agency workers are not employees but the courts have been reluctant to reach these decisions as it leaves agency workers with little protection. Due to concerns that agency workers do not have sufficient rights the government has agreed to provide the following:

  • after 12 weeks on an assignment an agency worker will be entitled to equal treatment to a comparable permanent employee
  • it is not clear what equal treatment means but it is likely to cover basic pay
  • equal treatment will not cover the right to join occupational pension schemes or share option schemes or to benefit from contractual sick pay or maternity pay arrangements
  • it also appears that equal treatment does not cover the right to bring a claim for unfair dismissal or claim a redundancy payment.

The new rights will be implemented through the Temporary (Agency) Workers Directive which is likely to come into force in the UK in either April or October 2010. It is intended that the new legislation will reduce the number of employment claims but the deal does not give agency workers the same rights as employees and therefore it may not have its intended effect.

My top tips for avoiding employment claims by agency workers:

  1. Do not engage agency workers for more than 1 year in order to prevent an agency worker having any right to claim unfair dismissal.
  2. Ensure there is a robust contract in place with the agency which makes it clear that agency workers supplied are not your employees.
  3. Do not integrate agency workers into your organisation eg do not give agency workers responsibility for supervising staff.
  4. Do not discriminate against agency workers. They do have the right to bring discrimination claims against an end-user.
  5. Do not put disciplinary and grievance procedures in place for agency workers. This is only appropriate for employees.

Sarah Howlett is a Partner in McGrigors` Employment and Pensions practice with over 10 years of experience in employment law. Sarah regularly advises on executive recruitment, and severance, large scale redundancies, transfer of undertakings and changing terms and conditions. She also specialises in advising on status issues, termination payments and the employment aspects of tax savings schemes involving salary sacrifice.

McGrigors will be contributing to JSB`s Agency Workers: Law and HR Best Practice Conference on 28 January 2009.

Time Management for Managers
2-day highly practical workshop:
5 - 6 Oct 2010

Mediation and Strategic Conflict Resolution
1-day interactive seminar:
10 Nov 2010


Agency Workers: Law and HR Best Practice
1-day Conference:
1 Oct 2010

Time Management for Managers
2-day highly practical workshop:
5 - 6 Oct 2010

HR Measurement and Human Capital Management
1-day interactive seminar:
6 Oct 2010

Advancing your Project Management Skills
3-day interactive training and practice:
11 - 12 Oct 2010

Optional Employment Tribunal Visit
1-day Employment Tribunal Observation:
14 Oct 2010


Dealing with Stress and Conflicting Needs
1-day training course:
21 Oct 2010

Essential Discrimination Law
2-day interactive training and practice:
21 - 22 Oct 2010

Acas Code of Practice
Half-day Interactive Workshop:
26 Oct 2010

Exploring Employee Engagement
Half-day Workshop:
28 Oct 2010

Employment Law United Arab Emirates
1-day interactive seminar:
28 Oct 2010

Essential Management Skills
3-day interactive training and practice:
2 - 4 Nov 2010

Employment Law Spain
1-day interactive seminar:
3 Nov 2010

The Essential OD Toolkit
1-day interactive seminar:
5 Nov 2010

Mediation and Strategic Conflict Resolution
1-day interactive seminar:
10 Nov 2010

Essential Workplace Mediation Skills
1-day interactive seminar:
11 Nov 2010

Managing Challenging Conversations
Half-day workshop:
12 Nov 2010


Employment Law Austria and Switzerland
1-day interactive seminar:
15 Nov 2010

Evaluating the Impact of Learning and Development
1-day interactive seminar:
18 Nov 2010


Employment Law Germany
1-day interactive seminar:
25 Nov 2010

The Role of HR in Building a Sustainable Organisation
1-day interactive conference:
1 Dec 2010

Working with the Board
Half-day interactive workshop:
2 Dec 2010

Transfer of Undertakings
1-day interactive training and practice:
2 Dec 2010

Health and Safety at Work
1-day interactive training and practice:
6 Dec 2010

Health and Safety at Work
1-day interactive training and practice:
7 Dec 2010

Negotiation Skills Workshop for Managers
2-day workshop:
8 - 9 Dec 2010

Negotiation Skills
1 day interactive training course:
10 Dec 2010

Essential Employment Law
2-day interactive training and practice:
10 - 11 Jan 2011

Effective Budgeting
1-day interactive training and practice:
18 Jan 2011

Working Assertively and with Confidence
2-day course:
25 - 26 Jan 2011

Employment Law Australia
1-day interactive seminar:
27 Jan 2011

The Role of HR in Mergers and Acquisitions
2-day conference:
2 - 3 Feb 2011

Advanced Employment Law
2-day interactive training and practice:
7 - 8 Feb 2011

Employment Law in a Day
1-day interactive training and practice:
8 Feb 2011

Employment Law Russia
1-day interactive seminar:
17 Feb 2011

Developing Effective Telephone Skills
1-day interactive training course:
18 Feb 2011

Facilitation Skills for Managers
1-day course:
23 Feb 2011

Effective Time Management
1 day:
28 Feb 2011

Successful Selling Techniques
2-day Interactive Training Course:
9 - 10 Mar 2011

Managing and Developing Key Accounts
2-day workshop:
15 - 16 Mar 2011


Effective Interpersonal Skills
2-day interactive training and practice:
4 - 5 Apr 2011

Professional Development for PAs and Executive Secretaries
2-day interactive training course:
11 - 12 Apr 2011

Effective Delegation
1-day interactive training course:
12 Apr 2011

Employment Law Malaysia
1-day interactive seminar:
15 Apr 2011

People Management Skills for New Supervisors and Team Leaders
2-day highly interactive course:
28 - 29 Apr 2011


Employment Law Japan
1-day interactive seminar:
17 May 2011

Graduate Recruitment and Development
1-day interactive seminar:
23 May 2011

Employee Relations, Trade Unions and the Law
1-day interactive training and practice:
8 Jun 2011


Developing a Coaching Culture
1-day interactive seminar:
17 Aug 2011

Practical Influencing Skills and Strategies
2-day interactive training and practice:
3 Oct 2011

Making and Varying Employment Contracts
1-day interactive training and practice:
10 Oct 2011

Developing your Recruitment Strategy
1-day interactive seminar:
27 Oct 2011

Succession Planning and Development
1-day interactive seminar:
23 Nov 2011

Managing Reorganisations, Restructures and Redundancies
2-day interactive seminar:
28 - 29 Nov 2011

Employment Tribunals
2-day interactive training and practice - with optional 3rd day tribunal visit (compulsory for ACEL students):
6 - 6 (7) Dec 2011

";