High Value Communication - training for professional service firms

High-impact client presentations

  • Present advice and solutions to clients with confidence
  • Deliver high-energy client seminars
  • Make legal presentations understandable and memorable
  • Present yourself with credibility
  • Convey authority and impact
  • Master core presentation skills

Advanced presentation skills

  • Make the transition from competence to excellence
  • Build rapport with demanding and challenging audiences
  • Communicate complex messages to clients
  • Engage and motivate every audience
  • Communicate the brand values of your firm
  • Present with gravitas, energy and impact


Client-focused business writing

  • Make client focus a reality in your written communications
  • Get the levels right - tone, language, formality, assertiveness
  • Draft fit for purpose documents that get results
  • Develop a crisp, clear and easy to read writing style
  • Know when to use caveats, qualifiers and conditional clauses
  • Ensure documents demonstrate commercial awareness

Master class in handling the media

  • Achieve a positive media profile for your firm
  • Communicate change and deal with events in a positive light
  • Deal with difficult issues and tough questions in a calm, convincing way
  • Get your firm's message across in the local, national and legal press
  • Communicate an attractive image of your firm on radio and TV
  • Ensure your message is memorable - clarity, conviction, the sound bite
  • Understand how the media works -make it work to your advantage

Master class in facilitation skills

  • Run large meetings with authority and skill
  • Get productive outcomes from every session
  • Handle conflict, friction and aggressive behaviour
  • Use facilitation skills to guide clients and manage expectations
  • Mobilise colleagues' intellect, energy and enthusiasm in internal meetings
  • Facilitate Q&A sessions, seminars, break-out groups and discussions
  • Create real ownership for actions and initiatives

This is a sample programme. It can be tailored in content, duration and format to suit your organisation.

Call us now on +44 (0)20 8371 7011 or outline your requirements.