Business Partnering Skills
Become a more effective business partner by improving your skills in consulting, facilitation, influencing and change management. We will help you to understand what is involved in business partnering and provide practical tools and techniques to operate successfully in this role.
Essential skills, strategies and process for ensuring effective partnership working, including:
- Identifying, agreeing and articulating shared interests
- Boundaries
- ‘Rules of the game’
- Common client-focused operating principles
- Separating between stakeholders and partners – and managing both
Key skills for influencing and communicating with partners, including:
- Rapport
- Listening
- Asking the right question
- Body language
- Impact
- Assertion
- Persuasion
- Managing conflict
Building and developing trust: appreciating and working with partners’ perspectives, and using the dialogue technique within partnerships.
Optimising and developing partner relationships, including:
- Unleashing creativity and getting the partnerships moving
- Using convergent, divergent and creative thinking to kick start a partnership
- Auditing partnership effectiveness and helping a partnership to learn and develop
- Monitoring the key processes and characteristics of the partnership: identifying how to encourage growth, development and evolution of the partnership
Contracting for partnership success
How will you encourage your own partnership working? Identifying your next steps and action planning