Managing, leading and influencing without formal authority
Breaking down hierarchical barriers and enabling all employees to influence, lead and manage up, down and across the organisation can create a surge of productivity and creativity that has a positive impact on any business. By operating beyond the confines of a job description, would-be leaders can help generate new ideas and initiatives and transform them into tangible results. Upon attendance on this training programme, participants will be able to use appropriate influencing behaviours to gain trust, build consensus and get results for themselves, their teams and the organisation.
Individual benefits:
- Build your own confidence and self-esteem through assertive communication
- Let your voice be heard across the organisation
- Break down barriers that prevent you taking on a formal leadership role
- Improve your own performance by resolving group disputes and gaining commitment from others
- Create positive working relationships with subordinates, peers and superiors
Organisational benefits:
- Experience an increase in the productivity of individuals and teams
- Recognise and develop talent by building capability and instilling confidence in key individuals
- Hear honest and constructive criticism that helps drive the organisation forward
- Create an open organisational culture with lateral chains of command
What the training covers:
- Your role – distinguishing between day to day and line responsibilities
- Assertive communication
- Coaching others and giving and receiving feedback, criticism and praise
- Motivating yourself and others and gaining commitment
- Use appropriate influencing behaviours and techniques to handle difficult interactions and give and receive difficult messages
- Effective delegation, prioritisation and workflow planning
- Managing your own and each other’s time and personal effectiveness
- Handling conflict and difficult behaviour
- Determining when to manage and when to escalate team issues, challenges and agendas
- Contributing to the performance management of team members – working with managers and peers to ensure effective objective setting, feedback and review
- Communicating and active listening
- Action planning
This is a sample programme. It can be tailored in content, duration and format to suit your organisation.
Call us now on +44 (0)20 8371 7011 or outline your requirements.
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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