Positive Absence Management
High financial, psychological and performance costs have made absence management a top priority, yet many organisations have struggled to lower their absence rates and incentivise return to work. This training will help participants to proactively minimise absence and deal constructively with attendance issues. Managers will learn practical steps from real life case studies, and on implementing these back in the workplace they will reap the benefits of an energised and productive workforce.
Individual benefits:
- Focus on health and well-being in the workplace
- Promote positive attitudes and approaches to managing sickness absence
- Recognise a range of pro-active management practices to support health and well-being at work
- Carry out the return to work interview with confidence, using a constructive communications model
Organisational benefits:
- Understand how to treat fairly and consistently employees who are absent due to illness
- Minimise disruption to work
- Define the roles and responsibilities of all those involved in managing sickness absence
- Achieve higher level of attendance through reduction of sickness absence
What the training covers:
- Identify key factors that contribute to attendance problems at work
- Understand the legal and procedural context in which long- and short-term attendance issues need to be managed
- Explain your organisation's absence policies to colleagues
- Recognise and address motivation, stress-related or other time-off issues
- Develop questioning and listening skills
- Recognise the benefits of return to work interviews
- Identify how best to manage the impact of absence on morale
- Re-prioritise work in a crisis
- Recognise the options available to help deal with difficult situations