The Manager as Coach
In most high performance environments, managers' ability to coach staff is seen as a critical competence. Delivering increased motivation and performance and removing barriers and blocks to progression, investment in coaching skills delivers substantial returns. Coaches need to help coachees to adjust their behaviours, thoughts and perceptions. This programme will provide them with the skills to do so.
Individual benefits:
- Understand the role of the coach – within your organisation – and the benefits of coaching
- Understand when and where to use coaching effectively
- Know how to run a coaching session to maximum effect
- Learn how to facilitate a coaching discussion
Organisational benefits:
- Identify and maximise training and development opportunities
- Perpetuate a healthy and empowering learning culture in your organisation
- Tackle personal and organisational issues
- Help your people perform their roles with flair and competence
What the training covers:
- Understanding types, styles and models of coaching
- Where and when to coach
- Recap of how learning works, different learning styles and their implications for coaching
- Coaching in practice - setting up the session
- Communicating with coachees - encouraging accountability and responsibility
- How to build rapport - learn to match and understand behaviour
- Techniques for 'reframing' and clarifying problems
- Recognising resistance patterns and blind spots in your coachees - and how to deal with them
- Defining well-formed outcomes with your coachees
- Using coaching for developing and overcoming work-based problems