Selling and Negotiating Skills
Learn to apply the business development skills and techniques needed to maintain and develop existing client relationships, whilst hunting for and securing new business.
Individual benefits:
- Skills to win new clients
- Strategies and techniques to grow business from current clients
- Negotiate more effectively
Organisational benefits:
- Increased levels, quality and value of business won
- Building of effective client relationships
- Maximised margins
What the training covers:
- Influencing clients, managing conflict and achieving service recovery
- Client-focused approaches to innovative thinking
- Understanding what makes people stay with you
- Account management – creating and maintaining a relationship plan
- Key meetings skills
- Applying techniques to enhance teamwork and co-operation with customers
- How to strengthen faltering relationships
- Action planning
This is a sample programme. It can be tailored in content, duration and format to suit your organisation.
Call us now on +44 (0)20 8371 7011 or outline your requirements.
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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