Business Writing Skills
As volume and channels of information grow, people at all levels need clarity, brevity and focus in the messages they receive - and send. Whether you're communicating on paper or electronically, you must ensure that you prepare letters, emails, reports and recommendations effectively. Develop 'best practice' understanding and essential skills to influence readers' decisions and promote clear actions.
Individual benefits:
- Produce letters and reports that are clear, brief and informative
- Develop a style which will increase your credibility, impact and results
- Adapt your style to meet the needs of different audiences
Organisational benefits:
- Improved written correspondence that can be pivotal in resolving problems
- Managers better equipped to distil complex or specialised information into accessible, easily-understood reports
- Improved communication with local and remote stakeholders, customers and others
What the training covers:
- Identifying clear objectives for your communication
- Adapting your personal style to match your organisation or business
- Structuring written reports
- Using email
- Different written formats and when to use them
- Making your writing style logical, brief and clear
- Presenting information using diagrams, tables and visual prompts
- Preparing and structuring your material
- Avoiding jargon
- Creating the right tone and ending on a high note