Agency Workers: Law and HR Best Practice
Book NowAgency Workers: Law and HR Best Practice in brief
The Agency Workers Directive (AWD) has been on the horizon for a long time. In January, the final regulations implementing the Directive, became law. The new regulations come into full force in October 2011 and shrewd employers are already considering their impact on employment practices and their business.
Agency workers account for a significant proportion of Britain’s workforce and provide organisations with a unique flexibility and an essential resource to fill the skills gap - will you still be able to use agency workers to increase flexibility or will they now become a burden? When agency workers are given equal rights, what will be the impact on your holiday, sickness, maternity and absence policies? These are just some of the questions that organisations and HR must consider before the regulations are implemented next year – are you prepared?
JSB’s Agency Workers: Law and HR Best Practice event will identify the key challenges for HR and resourcing professionals in navigating the complicated legal landscape to avoid costly disputes and optimise the use of temporary labour.
This event is CPD accredited.
Who should attend:
HR and Personnel Professionals, Employee Relations Managers, Recruitment Specialists, Resourcing Managers, Legal Advisors, Anyone responsible for managing or recruiting temporary labour
Conference highlights:
- Consider how the Agency Workers Regulations will affect your business
- Determine the legal status and rights of temporary workers
- Benefit from best practice case studies on how to optimise the use of temporary staff and deal with common challenges in the UK and on a global scale
- Find out the available routes for hiring foreign temporary workers
- Identify the respective responsibilities of employer and agency and understand how you can work together to ensure legal compliance
- Discuss your experiences and strategies with your HR peers
The Programme
| 08:30 |
Registration and Welcome |
|---|---|
| 09:20 |
Chair’s Welcome |
| 09:30 |
Keynote address: Impact of the AWD and Regulations on labour marketsSarah Veale CBE, Head, Equality and Employment Rights Department, Trades Union Congress
|
| 10:15 |
Implications of the Agency Workers Directive – benefits and drawbacks from agency to end userMichael Bradshaw, Partner, Charles Russell
|
| 11:00 |
Coffee |
| 11:15 |
Understanding existing rights and risks in respect of agency workersNick Hurley, Partner, Charles Russell
|
| 12:00 |
Case study: Lessons learned from the public sector |
| 12:45 |
Lunch |
| 13:45 |
Employing agency workers from outside the UK – immigration issuesLaura Devine, Principal, Laura Devine Solicitors
|
| 14:45 |
Case study: Managing agency workers and contractors on a global scaleKevin Barrow, Partner, Osborne Clarke
|
| 15:30 |
Tea |
| 16:00 |
Implementing the new regulations: a recruitment agency perspectiveDamien Whitham, Commercial Director, UK EMEA, Manpower
|
| 16:45 |
Chair's closing remarks and close of conference |
Client testimonials
The trainer really made us think about what diversity means and how it affects the workplace and individual behaviour.
The Conference exceeded my expectations and there was lots of highly useful information.
Very useful. Thanks for all the advice. I particularly enjoyed the question forum.
Informative, well organised event.
Very detailed and put across in a simplified way
Very professional and informative event which brought together different perspectives on one topic.
Venue details

Radisson Edwardian Grafton Hotel
130 Tottenham Court Road
London
W1T 5AY
Tel. +44 (0)20 7388 4131
Fax. +44 (0)20 7387 7394
Email. resgraf@radisson.com
Click here here to visit the website.
This smart West End hotel has a central location to suit business and leisure travellers. The mood is smart, colonial and clubby.
The Hotel’s extensive art collection includes new Vietnamese paintings and fine Qing dynasty temple bells. There’s a pleasing buzz to this luxury London hotel that reflects the energy of its Tottenham Court Road location, equally good for the City, the West End or even Paris via St Pancras station.
Through the airy marbled lobby, Astons is the hotel’s soul, a lively bar and restaurant hosting an eclectic local crowd. Rooms by contrast are peaceful, stylish and ergonomically designed for ultimate relaxation.
Joining Instructions
Click on the relevant date/location to download joining instructions
- 29 Sep 2010 - Download Joining Instructions
Please note: You need to book and pay in advance of attendance.
Event review
JSB’s most recent Agency Workers: Law and HR Best Practice conference took place on 28 January 2010 at the Kingsway Hall Hotel, Holborn. This timely event provided key legislative updates on the likely impact of the Agency Workers Directive (likely to be implemented in 2010) from McGrigors and Charles Russell, best practice guidance to ensure you avoid the pitfalls associated with agency staff and implied contracts from NHS Professionals, Hertsmere Borough Council and Hendons, an insight into the current temporary labour market from the REC, and a trade union perspective from the TUC.
On a day when the weather was awful and the economy miserable, Kevin Green, Chief Executive of the Recruitment and Employment Confederation (REC), commenced with a lively and engaging presentation discussing the future of temporary labour in the UK. This interesting session provided an overview of how the current economic climate might affect the use of agency workers. In the UK’s dynamic labour market, where 10,000 people are employed every day, even in the struggling economy, a plethora of talent is available and 5% of the working population are temp workers on assignment each week. Drawing on his own experiences as HR Director at Royal Mail, Kevin described how he was suddenly landed with the task of dealing with the 25-30,000 temp staff employed during the busy Christmas period whilst ensuring compliance with legislation. Kevin also discussed the Agency Workers Directive (AWD), which the REC are eager to implement in October 2010 (29 years after it was originally discussed!) when the economy is more stable and organisations are better able to cope with the new demands.
The next presentation focused on the legislative and political developments and the implications of the AWD from agency to end user, led by Angus Menzies of McGrigors. This informative presentation highlighted key issues that still need resolving, as well as the Working Time Directive, the withdrawal of the staff hire concession, sick pay, umbrella companies and the use of overarching employment contracts. Angus demonstrated that the UK needs as much flexibility as possible in this challenging economic climate.
After the break Hannah Reed, from the TUC offered a trade union perspective of the impact of the AWD. She described the TUC’s role in campaigning for decent employment rights and aiding unions to make the most of advances in employment protection. The TUC has championed the opinion that the labour force should be de-casualised and that all workers should have equal employment rights – an overall stance of fairness and flexibility.
The final presentation before lunch was based on avoiding implied contracts and was led by Michael Powner from Charles Russell. Michael touched on recent case law that has occurred in this area, such as, Bunce v Postworth, Hewlett Packard v O’Murphy and Cable and Wireless v Muscat. He demonstrated how confusion can arise regarding employment status as well as how to avoid an ‘implied’ employment contract and practical considerations to minimise liability risks.
After lunch, the presentations continued with two public sector case studies from David Grantham, NHS Professionals and Judith Fear, Hertsmere Borough Council. David spoke about how NHS Professionals deliver temporary staffing needs whilst satisfying the legal requirements, the practical issues – contracts, employment checks, learning and development, and pay and disciplinaries - whilst ensuring quality and value for money. In contrast, Judith discussed the benefits of the councils’ Comensura contract, the impact of temporary labour on permanent staff and how they are already preparing for the AWD.
The final presentation of the day was delivered by James Goldman from Hendons who described the somewhat confusing triangular relationship between the agency, agency worker and end user. His presentation clearly set out who was responsible for each part of the process, what issues could potentially arise and how to maximise the relationship to make it a successful and rewarding experience for all involved.
The day came to a close with a panel session which allowed delegates to have any outstanding questions answered by James Goldman, David Grantham, Angus Menzies and Michael Powner.
Before its implementation in 2010, there is still a long way to go before the Directives’ impact on UK businesses and the temporary labour market can be assessed. However, it is apparent that HR must have a good understanding of the Directives developments and prepare their organisation for any potential issues that may arise. With the new extension to their rights, it is vital employers plan and prepare when taking on agency staff to avoid being tripped up despite the attractions associated with employing temporary staff. Employers need to guard against underestimating the employment law covering agency workers.
NEW Dates Scheduled - Agency Workers: Law and HR Best Practice - London, 27 Sep 2010
JSB Media Partner
Download latest brochure:
Agency Workers Conference 2010 (2,272KB)
The Speakers

Michael Bradshaw

Laura Devine

Kevin Barrow
Kevin is a partner in Osborne Clarke`s employment practice in the firm`s recruitment and resourcing team. He advises on national and international flexible workforce projects, including business process, HR and recruitment process outsourcing, as well as business protection, tax and regulatory advice relating to temporary and contract staff.Kevin`s clients include Harvey Nash Group plc, Matchtech Group plc, Robert Walters plc, Radia and many other suppliers and users of recruitment and staffing services.
Kevin is an acknowledged expert in the recruitment sector and speaks regularly at industry conferences and seminars. He is an active member of the Association of Professional Staffing Companies, runs quarterly workshops for the Chartered Institute of Purchasing and Supply and is regularly involved in consultations with the UK Government about employment and tax legislation affecting the use of temporary and contract staff. He joined Osborne Clarke as a partner in January 2010.
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Top Tips
- Ask the Expert: Sarah Howlett on Agency Workers' Rights
- The Agency Workers Directive does not come without challenging practicalities
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