Managing People and Stakeholders in Projects - Communication and Leadership Skills
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In association with  | |
| 2-day practical course | |
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London - 4-5 Nov 2010, 22-23 Feb 2011, 9-10 May 2011 |
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| London | £969 + VAT |
In brief:
Project managers often overlook people management in favour of technical skills. This practical two-day course ensures that you put people back at the centre of your projects. Effective people management, team management, influencing, negotiating and communication skills enable project managers to gain commitment from the project team and achieve the performance needed to successfully deliver projects. This two-day course will help you to develop your people management skills, both for people working full time on your projects and people who have other responsibilities and demands on their time.
This event is CPD accredited.
Designed for:
Individuals who want to develop their ?soft? skills to support the management of their projects
Training highlights:
- Understand the role of the project leader in the management of people within the project
- Understand what makes a good people manager in projects
- Understand the differences between managing part-time and full-time project team members
- Maximise the contribution, commitment and motivation of each individual in the project
- Improve your management of project team members, teams and stakeholders
- Communicate in a more persuasive manner with the different people involved in the project
- Explain complicated ideas, overcome obstacles and help remove obstacles through working with the team
- Know what leadership styles to apply
The Programme
People Management and the Project Manager’s Role
- The importance of people management in projects
- The skills required in managing people in projects
- The line/project manager’s responsibilities for managing people
Stakeholder Management
- Stakeholder Analysis and Stakeholder Management
- Stakeholder Planning
Leadership Styles in the Project Environment
- The range of leadership styles
- Criteria for deciding which style is appropriate
- How to effectively use each style
Building the Project Team
- The difference between a project team and a work team
- Stages of team development
- Building team roles
Managing the Individual in Projects
- Objective setting for project team members
- Setting responsibilities and assigning accountability in projects
- Using single point accountability to delegate and motivate
- Delegation - the do’s and don’ts
Motivating to Achieve Project Success
- Recognising and avoiding de-motivational factors
- Developing and building motivation
Persuasive and Influential Communication
- Persuasive communication - gaining owners’ agreement
- Ensuring your communication is clear, concise and clearly understood
- Delegation - the do’s and don’t
Difficult Situations - Influencing Senior Managers Successfully
- Communicating difficult or sensitive messages and minimising conflict
- Adopting the appropriate influencing style to gain cooperation from others
- Managing conflict and dealing with difficult situations and people
Venue details
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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