Working Assertively and with Confidence

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In association with
2-day course
16-17 Aug 2010, 26-27 Oct 2010, 25-26 Jan 2011, 2-3 Mar 2011, 27-28 Jun 2011
Birmingham, Edinburgh, London, Manchester	£999 + VAT

Working Assertively and with Confidence in brief:

This course is highly interactive, practical and yet supportive. It uses many different forms of learning to develop assertiveness skills and lift self-confidence. It provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and build your self-esteem. At the end of this course, you will leave with a Personal Action Plan identifying the key changes needed to be made, the skills to practice in order to build your self esteem, build your self-confidence and improve your assertiveness techniques.

This event is CPD accredited.

Designed for:

Those wanting to improve overall effectiveness and increase confidence and self-esteem

Training highlights:

Develop an understanding of your behaviour style
Identify and challenge your negative inner dialogue
Understand the importance of language and body language to assertiveness
Handle challenging situations and people confidently and assertively
Deal with criticism, confrontation, low self-esteem and negativity effectively
Plan your personal strategy for developing assertive behaviour

The Programme

Pre-course activity

You will be sent an activity to complete which asks you to keep a ‘behaviour log’ in the period leading up to the course. This will help to set the context of the course and will be used on the day as part of the course activities.

Developing an Understanding of Behaviour

Understand why people behave the way they do
Assertiveness at work - understanding human behaviour
An introduction to the principles of assertiveness

Recognise the Link Between Assertiveness, Confidence and Self-esteem

Distinguishing between assertive, aggressive and passive behaviour
Self-assessment of your style - the associated strengths and weaknesses
Recognising your own style and behaviours

Handle Challenging Situations and People Confidently and Assertively

Tackling barriers to assertiveness
Recognising and dealing with fear and apprehension
Confronting individual challenges which occur in the workplace

Deal with Criticism, Confrontation, Low Self-esteem and Negativity Effectively and Positively

Moving from negative to positive ways of thinking - building your self esteem
Building your self-esteem using positive affirmations
How self-esteem affects confidence and influences behaviour - challenging your negative inner dialogue

Understand the Importance of Language and Body Language to Assertiveness

Taking control through positive body language
Using assertive and positive language - making your message clear
Giving and receiving constructive feedback

Planning Your Personal Strategy for Dealing with Assertive Behaviour

Developing a Personal Application Plan for using the robust tools and techniques learned from the course

Venue details

Training Headquarters
13 Grosvenor Place
London
SW1X 7HH

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Run these courses In-company

If you have 4 or more people who would benefit from this event, why not consider running it in-house?

Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.