Better Communication Skills at Work - Communication that Delivers Results
In association with  | |
| 2-day interactive course | |
| 22-23 May 2008, 17-18 Jun 2008 | |
| London | £949 + VAT |
In brief:
Communication is best judged by the effect it has on others – the impact it generates and the results it achieves. This hands-on course focuses on all of these critical elements, allowing delegates to leave the course with a clear plan of how to improve their communication skills enabling them to achieve the right results.
This challenging, practical and insightful two-day course explores the techniques required for you to achieve positive results through your interaction with others. Altogether a better way in which to communicate! You will leave the course with a Personal Action Plan identifying the key changes to make and skills to practise to build your self confidence and improve your communication techniques. You will also take away a list of websites containing articles that will complement your key skills and techniques learned from the course.
Designed for:
Administrators, supervisors and newly appointed team leaders wishing to improve their communication skills with others; face-to-face, in meetings or on the telephone
Training highlights:
- Engage with others and get them to engage with you
- Work towards creating the right image
- Overcome the emotional constraints that make it difficult for you to get a result
- Find out what others are really thinking and make others see it your way
- Use and control the emotional force of your words, the sound of your voice and your physical presence