Managing and Improving Performance
In association with  | |
| 2-day practical course | |
| 27-28 May 2008 | |
| London | £899 + VAT |
In brief:
This practical two-day course will provide individuals with the essential skills and techniques to manage and motivate other people to achieve their best performance. Working on real scenarios and classroom based exercises, participants will explore the link between high performing individuals, teams and their business. In addition, participants will work on giving and receiving feedback in a variety of situations, including handling difficult or de-motivated people and learning to celebrate success.
Designed for:
Anyone directly responsible for evaluating and managing others’ work output – measuring and developing ‘what’ and ‘how’ staff approach their job
Training highlights:
- Understand the link between effective performance management and business results
- Think about what your staff and your business expect from you in developing them
- Set and communicate appropriate performance standards and competencies
- Monitor and measure performance against agreed goals
- Run regular appraisal meetings, to encourage staff to reach goals and pick up any development opportunities
- Identify and satisfy skills gaps
- Confidently deal with difficult performance issues and turn them around to positive development tasks
- Recognise when to give formal and informal motivational feedback