Negotiation Skills NEW
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| Maximum 14 participants | 1 day interactive training course |
|
London - 9 Sep 2010, 10 Dec 2010 |
|
| London | £579 + VAT |
In brief:
New to negotiation? Learn how to use your negotiation skills to facilitate decisions and agreements that achieve win/win results for all parties involved. This highly interactive and ‘hands on’ course provides you with the opportunity to examine your existing skills in a low risk environment. You will learn how to improve your negotiation skills to enable and facilitate decisions that achieve win/win outcomes. You will also take away a CD containing guidance notes and templates to use, for the planning and preparation stages, prior to conducting negotiations.
This event is CPD accredited.
Designed for:
If you are new to negotiation and are looking to develop your skills and your self-confidence, particularly on a one to one basis, for commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this course is for you.
Training highlights:
- Understand the key skills and processes necessary for successful negotiations
- Identify, develop and deploy the interpersonal skills crucial to negotiating proactively
- Work to develop a style of negotiation that is sincere and effective
- Put new skills straight into practice confidently
- Understand the value of Planning and Preparation to achieve win/win results
The Programme
Core Skills and the Negotiation Process
- Understanding your current negotiation style
- Working with the negotiation process
- Foundation negotiation skills
The Interpersonal Skills of Negotiation
- Questioning and Listening - picking up information and acting on it
- Using ‘Silence’ as a powerful negotiation tool
- Being aware of your own and others’ body language
The Essential Steps of the Negotiation Process
- Planning and preparation – best alternatives to succeed
- Opening, proposing and negotiating for a win/win result
- Reaching agreement and reviewing
Negotiation for Different Situations
- Clarifying the real problem and managing the issues
- Individual versus team negotiation and multi-part negotiations
- Securing win/win result
Personal Application Plan
- A check-list to develop successful negotiation skills to achieve win/win results
Client testimonials
This was a truly excellent day and I felt that Matthew really responded to our requirements rather than trying to improve his own formula or model. Very different from previous courses I have attended – much less jargon and far more personal attention. Thank you!
Venue details
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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