Negotiation Skills NEW
Core Skills and the Negotiation Process
- Understanding your current negotiation style
- Working with the negotiation process
- Foundation negotiation skills
The Interpersonal Skills of Negotiation
- Questioning and Listening - picking up information and acting on it
- Using ‘Silence’ as a powerful negotiation tool
- Being aware of your own and others’ body language
The Essential Steps of the Negotiation Process
- Planning and preparation – best alternatives to succeed
- Opening, proposing and negotiating for a win/win result
- Reaching agreement and reviewing
Negotiation for Different Situations
- Clarifying the real problem and managing the issues
- Individual versus team negotiation and multi-part negotiations
- Securing win/win result
Personal Application Plan
- A check-list to develop successful negotiation skills to achieve win/win results
