Effective Workplace Training - One-to-One and Small Group Training NEW
Successful Workplace Training
- Why train and develop staff on-the-job?
- Overcoming the potential obstacles
- Taking advantage of every learning opportunity to benefit individuals and organisations
- Overcoming negative attitudes - stressing the positive message of the training
Performance Gap Analysis
- Defining the training needs and preferred learning style of individuals and teams at work
- Examining the needs of the job and identifying suitable training
- Setting clear training objectives
Preparing for Workplace Training
- Where, when and how to train - planning what to say and how to say it
- Identifying the preferred learning style of the individual
- How people learn
- Different approaches to workplace training
- Preparing the training material
- Structuring the sessions
One-to-one Training as a Means of Accelerating the Learning Process
- Understanding the concept of effective knowledge transfer
- The training methods available
- Checking understanding
- One-to-one training skills - providing positive and immediate feedback
- Communication skills - listening, questioning and responding
- Making training enjoyable and participative
Workplace Training with Small Groups or Teams
- The difference between individuals and small groups
- Instructional techniques - the basics of solving problems
- Adopting a more formal structure where appropriate
Reviewing and Measuring the Success of Your Training
- Effective observation methods
- Monitoring the success of your training - maintaining an awareness of progress
- Evaluating the impact of training on actual performance
- Personal action plans for on-going development
Personal Development
- Formulating an action plan