Practical Influencing Skills and Strategies
Tamsin Eedle - Senior Consultant - has more than sixteen years’ experience in delivering training and consultancy in most areas of business and professional communication skills.
Tamsin has worked with a wide variety of different clients in both the public and private sectors. Her training experience includes the Information Technology, Retail, Telecommunications, Publishing, Finance, Housing and Libraries sectors. Tamsin has trained at all levels including senior managers, graduate recruits, professional staff, supervisors, secretaries and support workers.
Key areas of expertise:
- Appraisals
- Assertiveness
- Business writing skills
- Coaching
- Coping with aggression and conflict
- Customer care
- Influencing
- Management and leadership
- Meetings
- Mentoring
- Personal effectiveness
- Supervisory skills
- Team building/team working
- Training techniques
