Practical Influencing Skills and Strategies

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Maximum 10 participants 2-day interactive training and practice
London - 13-14 Dec 2010, 16-17 May 2011, 3 Oct 2011
London £895 + VAT

Practical Influencing Skills and Strategies in brief:

Everyone needs to be able to influence others!  A successful professional or leader is invariably able to influence decision-making inside and outside the workplace and as a life skill, you can use it wherever you go and whoever you engage with. This practical, interactive training course enables participants to improve their impact and build, maintain and control rapport and influence to achieve their desired objectives - quickly and effectively.

We use our experience to explore with you a toolkit of skills and strategies to enhance your influencing style and give you the opportunity to practice and receive feedback on existing and new skills. Within the course we create a supportive, enjoyable environment where you are encouraged and challenged to experiment with new approaches and apply the learning to your own influencing situations.

During the course you will:

  • Evaluate your own power and the power of others
  • Brainstorm ways of making a positive first impression
  • Receive feedback on improving personal impact
  • Take part in interactive group exercises
  • Develop your persuasion skills

This event is CPD accredited.

Designed for:

Practical Influencing Skills and Strategies is designed for Executives, Project Leaders, Managers, Sales Professionals, Supervisors, Anyone who wants to develop presence and influence decision-making within teams, staff groups and wider business relationships.

Training highlights:

  • Improve your personal influencing style
  • Develop your confidence and credibility
  • Apply powerful influencing tools and techniques with individuals and groups
  • Respond to the concerns of those you wish to influence
  • Maximise your impact in challenging situations

The Programme

Day One

09:15
Registration and coffee
09:30
Welcome, introduction and outline of objectives
10:00
Successful and ethical influencing
  • Definition and characteristics of influence
  • Recognising distinct influencing styles
  • Choosing strategies for ethical influencing
  • Skills and competencies for effective influencing
10:45
Coffee
11:00
Power and influence

Participants will evaluate their own power and the power of others involved in a personal situation.

  • How are power, position and authority expressed?
  • Key principles of power and influence
  • Evaluating your power bases and planning to boost your personal power
12:00
Making a positive impression and improving your personal impact

Participants will brainstorm ways of making a positive first impression and will receive feedback on how to develop their personal impact.

  • How to make a positive first impression
  • Using the 'confidence shield'
  • Using powerful body language and maximising personal presence
  • Rules for making an impact in meetings
13:00
Lunch
13:45
Building rapport

Participants will identify how they react and behave in various situations and discover what makes a colleague tick.

  • Speaking your stakeholder's language
  • Using NLP to build rapport
  • Understanding maps of the world
15:15
Coffee
15:30
Listening and asking questions

Interactive group exercises will test participants' ability to ask questions and listen effectively.

  • Questioning and listening to check for facts and feelings
  • How to avoid adversarial thinking
  • Acquiring the skills of active listening
16:15
Maximising co-operation and commitment

Participants will discuss their opinions of a scenario in a group exercise, aiming to reach a consensus. They will exchange constructive feedback on their influencing techniques and skills.

16:30
Review of day one and objective setting for day two
17:30
End of day one

Day Two

09:15
Registration and coffee
09:30
Review of learning points and exercises from day one and outline of objectives for day two
09:45
Reducing conflict and reaching compromise

Participants will work through various contentious scenarios with a partner who has an opposing point of view, with the aim of finding a compromise and reaching an agreement to suit both sides.

11:00
Coffee
11:15
Aiming for 'win-win'
  • Understanding the principles of assertive communication
  • Establishing objectives and asking for what you want
  • How to work through objections, resistance and conflict
12:00
Using proven models of persuasion

Participants will develop a script for SPIN - a useful formula for effective persuasion - using a current real life situation.They will practise it and be able to identify their stakeholder's map of the world and choose ways to speak their stakeholder's language.

  • Models of persuasion and how to use them to enhance your influencing style
  • Finding a common language to persuade groups and individuals
  • Recognising how and when to close
12:45
Lunch
13:30
Developing your persuasion skills

Participants will work through various practical exercises to further develop their persuasion skills and techniques.

15:00
Coffee
15:15
Putting the principles into practice
The trainer will focus on what participants have expressed they want to obtain from the course. This session will involve a final practical exercise and discussion to ensure their real life concerns and challenges are addressed.
  • Preparing a self-development action plan for the future
17:00
End of training course

Client testimonials

This is an excellent course and very useful in all aspects of business life. I found everything relevant and useful. The stages of persuasion model and assertive communication were the most relevant. Feedback received was superb, concise and supportive.

—Mark Lee, Nissan Finance

This course was relevant and gave a good insight into the subject

—Paul Mead, Recruitment Manager , Lincolnshire Fire & Rescue

Very good, very capable, Tamsin is very engaging

—Paul Martland, Retail Operations Director, Land Securities

Very good, fully understand why I was placed!

—Garry Talman, Risk Manager, Talarius Plc

Venue details

Venue details will be confirmed shortly.

For further information on the training facilities we use, please call us on +44 (0)20 8371 7010

Trainers

Our People

Tamsin Eedle

Tamsin Eedle - Senior Consultant - has 20 years’ experience in delivering training and consultancy in most areas of business and professional communication skills.

Tamsin has worked with a wide variety of different clients in both the public and private sectors. Her training experience includes the Information Technology, Retail, Telecommunications, Publishing, Finance, Housing and Libraries sectors. Tamsin has trained at all levels including senior managers, graduate recruits, professional staff, supervisors, secretaries and support workers. 

Key areas of expertise:

  • Appraisals
  • Assertiveness
  • Business writing skills
  • Coaching
  • Coping with aggression and conflict
  • Customer care
  • Influencing
  • Management and leadership
  • Meetings
  • Mentoring
  • Personal effectiveness
  • Supervisory skills
  • Team building/team working
  • Training techniques

Testimonials

“Very good, fully understand why I was placed!”

— Garry Talman, Risk Manager,
Talarius Plc

Run courses In-Company

If you have 4 or more people who would benefit from this training, why not consider running it in-house?

 

  • Tailored content
  • Significant cost savings
  • Choice of time and location
  • Flexible delivery options

 

Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.

 

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