Effective Interpersonal Skills
Joy Gleeson Chartered FCIPD, FRSA is a JSB trainer/consultant who has worked in the field of training and development for 15 years, has a background in the psychology of adult learning and is qualified in the use of the Myers Briggs Type Indicator. An experienced executive coach, Joy draws on a range of psychological tools in addition to practical management and Organisational Development experience of organisations in the public and private sectors in the UK and Europe.
Diane Hodgson, Director of Coaching and Management Development - has been a trainer for the past 20 years, designing and running training and consultancy projects in a wide range of organisational, management and personal development areas. She has a BA in Psychology, an MSc and Diploma in Gestalt Psychotherapy and is a UKCP Registered Psychotherapist. Diane works across all industry sectors.
In addition to training and consultancy projects, Diane provides one-to-one coaching, skills development, stress management and counselling to individuals and company employees. Diane also has a private psychotherapy and counselling practice. She is also a therapist with one of the national employee assistance programmes. Diane designed and delivers several of JSB’s HR strategy Seminars including Developing and Integrating your Diversity Strategy, as well as undertaking various related consulting projects.
Having worked as a consultant with the Commission for Racial Equality, Diane is currently a member of Diversity and Equality Committee of the UK Council for Psychotherapy.
Key areas of expertise:
- Equal Opportunities, Managing Diversity, Dealing with Discrimination and Harassment
- Interpersonal and Communication Skills
- Equal Opportunities and Diversity
- Counselling, Coaching and Monitoring
- Stress Management
- Assertiveness and Influencing Skills
- Recruitment and Selection
- Team Building, Facilitation and Group Process
- Performance Management and Appraisal Skills
