Essential Management Skills
Book Now| Maximum 10 participants | 3-day interactive training and practice |
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London - 2-4 Nov 2010, 1-3 Mar 2011, 27 Jun-29 May 2011, 14-16 Nov 2011 |
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| London | £1360 + VAT |
Essential Management Skills in brief:
In establishing, developing or widening a team leadership role, successful managers must equip themselves with a toolkit of management skills and competencies. This training course provides participants with the competencies and self-awareness they need. From start to finish, this training course is interactive, practical and applied.
Benefit from our extensive experience to help you develop your skills in effectively managing and leading people and influencing others in the workplace.
Whether you are a new or experienced manager the course will enable you to extend the knowledge, confidence and skills you need to lead, engage and develop your staff to deliver their best work. The interactive and facilitative approach helps you explore your personal management style and develop a range of practical actions to manage your real workplace issues.
During this course you will:
- Identify what ‘management’ really means and put it into practice
- Understand your management style and how it affects others
- Find out why teams succeed and fail
- Learn how to create a high achievement environment
- Review and improve your personal influencing style
- Take part in group work to explore communication and problem solving
- Learn the Dos and Don’ts of delegating
- Explore practical approaches to appraising and developing staff
- Discover how to manage change successfully
This event is CPD accredited.
Designed for:
Essential Management Skills is designed for Team leaders, Managers, Executives, Supervisors, Project Managers, Anyone with staff responsibilities or those about to undertake them.
Training highlights:
- Increase your confidence and credibility as a leader and communicator
- Learn how to make effective decisions by harnessing your own and your team\\\'s abilities
- Get results by planning and prioritising team tasks and projects
- Support your team by applying practical tools to inspire and encourage high performance
- Understand what managing people is all about by working on your personal challenges
The Programme
Day One
| 09:30 |
Welcome, introduction and outline of objectives |
|---|---|
| 10:00 |
What 'management' really means and putting it into practice
|
| 11:00 |
Leadership versus management and how that applies to you
|
| 13:00 |
Lunch |
| 14:00 |
Putting it into practice: team leadership and decision-making
|
| 14:45 |
Team working and how to improving team performance
|
| 15:30 |
Tea |
| 15:45 |
Generating motivation and improving team performance
|
| 16:30 |
End of day one |
Day Two
| 09:30 |
Working with others: how to communicate and encourage
|
|---|---|
| 11:15 |
Coffee |
| 11:30 |
How to influence: improving the impact you make
|
| 12:30 |
Lunch |
| 13:30 |
Communication and problem solvingParticipants will be split into small groups to work on a case study based around communication and problem solving. |
| 14:30 |
Running and participating in meetings
|
| 15:00 |
Tea |
| 15:15 |
A practical approach: working on business-related scenariosParticipants will learn how to give feedback and to deal with conflict successfully through a mix of practical exercises and case studies. |
| 16:30 |
End of day two |
Day Three
| 09:30 |
Time management and prioritisation
|
|---|---|
| 11:00 |
Delegation and empowerment
|
| 12:00 |
Essentials for performance management
|
| 14:00 |
Appraising and developing staff
|
| 15:15 |
Tea |
| 15:30 |
Managing change successfully
|
| 16:30 |
Action planning: the key actions to be implemented when back at work |
| 17:00 |
End of day three |
Client testimonials
An excellent introduction to management skills
I really enjoyed the course. It has made me look over my working practices and understand what areas I can develop and perform better in.
Superb experience and good to network with other new managers. I have the key management skills to build on.
Overall an excellent course. Great facilitative knowledge, examples and practice.
The whole course was relevant, useful and put together well. I was kept interested and stimulated, especially by the mix of case studies and role-plays. One of the best I attended. Thank you.
Really enjoyed the course, felt very relaxed and at ease throughout. Completely different from what I expected, a very nice change. Excellent, great, informative, very helpful, wish I’d come sooner
Well presented and delivered
Very positive and reassuring, a good learning experience. I only wish I’d taken this course four years ago when I was first promoted!
I have thoroughly enjoyed the course. I've learned a huge amount and have gained an insight into management skills and techniques of which I am very much looking forward to implementing.
The Essential Management Skills training course was excellent. I thought everything was extremely professional and well organized, with great resources. Jane was excellent, I learnt a lot from her
Surpassed expectations in more than one area
Very informative, I was impressed by Tamsin’s flexibility – giving us more practical work when we requested it as well as the depth of her knowledge
Intense, but enjoyable
Venue details

Radisson Edwardian Leicester Square Hotel
St. Martins Street
Leicester Square
London
WC2H 7HL
Tel. + 44 (0)20 7930 8641
Fax. + 44 (0)20 7451 0191
Email. reshamp@radisson.com
Click here here to visit the website.
This really is the perfect West End Location. To one side the National Gallery, Trafalgar Square and St James' Park, Buckingham Palace and Westminster. To the other, Leicester Square and theatre land, Soho's hip restaurants and nightlife, bustling Chinatown and Covent Garden's speciality shopping.
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Trainers

Tamsin Eedle
Tamsin Eedle - Senior Consultant - has 20 years’ experience in delivering training and consultancy in most areas of business and professional communication skills.
Tamsin has worked with a wide variety of different clients in both the public and private sectors. Her training experience includes the Information Technology, Retail, Telecommunications, Publishing, Finance, Housing and Libraries sectors. Tamsin has trained at all levels including senior managers, graduate recruits, professional staff, supervisors, secretaries and support workers.
Key areas of expertise:
- Appraisals
- Assertiveness
- Business writing skills
- Coaching
- Coping with aggression and conflict
- Customer care
- Influencing
- Management and leadership
- Meetings
- Mentoring
- Personal effectiveness
- Supervisory skills
- Team building/team working
- Training techniques
Testimonials
“Well presented and delivered ”
— Prajesh Damani, Global Assurance Manager,
ACCA
Run courses In-Company
If you have 4 or more people who would benefit from this training, why not consider running it in-house?
- Tailored content
- Significant cost savings
- Choice of time and location
- Flexible delivery options
Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.
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