Leading and Managing People, Projects and Performance

Essential Management Skills

Linda Sheldon is a JSB Consultant/Trainer specialising in the design and delivery of management and personal development programmes and has extensive experience in communication and interpersonal skills training.Linda has ten years experience as a management development consultant and trainer within the call centre, retail, financial, manufacturing, IT and telecommunication sectors. She is qualified by the British Psychological Society to administer and interpret both aptitude and personality tests.Linda gained her experience in training and development while working as a training manager and external training consultant for several large blue-chip companies. She has been responsible for the project management, design and delivery of major training programmes from green field sites through to acquisition and merger.

 

 
Looking for in-company delivery?  

The whole course was relevant, useful and put together well. I was kept interested and stimulated, especially by the mix of case studies and role-plays. One of the best I attended. Thank you.

— Gaye Bentham,
First Islamic Investment Bank

I really enjoyed the course. It has made me look over my working practices and understand what areas I can develop and perform better in.

— Rose Hircock, Supported Housing Manager,
Shepherds Bush Housing Association

Superb experience and good to network with other new managers. I have the key management skills to build on.

— Lee Pickering, Sales Development Manager,
Arco

Overall an excellent course. Great facilitative knowledge, examples and practice.

Imperial Tobacco NZ