| 09:30 |
The employment relationship
- Recruiting and managing staff
- Employees, workers, self-employed, agency
- Making and changing contracts
- Terms and conditions
- References
- Trust and confidentiality
- Full/part-timers
- Pay, holidays, absence
|
| 10:30 |
Coffee
|
| 11:00 |
Dealing with discrimination
-
Sex, race, disability, sexual orientation, religion or belief, age
-
Direct and indirect discrimination
-
Harassment and bullying
- Family-friendly rights including parental leave
|
| 11:45 |
Parental rights, maternity and paternity
- Maternity pay, leave and other rights
- Returning to work and flexibility
- Dismissal and redundancy
- Familiy-friendly policies and practice
|
| 11:45 |
Parental rights, maternity and paternity
- Maternity pay, leave and other rights
- Returning to work and flexibility
- Dismissal and redundancy
- Familiy-friendly policies and practice
|
| 12:30 |
Lunch
|
| 13:30 |
Managing performance and absence
- Handling poor performance
- Dealing with difficult people
- Managing sickness absence
|
| 14:45 |
Discipline, grievances and dismissal
- Why have procedures?
- Ensuring consistent and fair implementation
- Wrongful, unfair and constructive dismissal
- Reasons and reasonableness
- Conduct and capability
- Managing absence and performance
- Notice, termination, avoiding claims
- Right to be accompanied
- Dealing with appeals
- Avoiding employment tribunals
|
| 16:30 |
Close of training
|
