Excelling in Leadership Through Emotional Intelligence
What is Emotional Intelligence?
- Defining Emotional Intelligence (EI)
- Outlining the core EI competencies
- The benefits of becoming a more Emotionally Intelligent leader
- Assessing your own EI
- A framework to develop EI leadership competencies
The Self-aware leader
- The importance of self awareness for a leader’s development
- Understanding your personal leadership strengths and weaknesses
- Understanding your emotional responses and their impact on others
- Seeking on-going feedback to become a more self aware leader
The Self-managed Leader
- The benefits of managing and controlling your emotions
- Staying focused and calm under pressure
- Self motivation to achieve goals
The Socially Aware leader
- Understanding and empathising with others
- Building rapport with a broad range of people
- Managing and engaging emotions within your team
- Leadership strategies for developing more Emotionally Intelligent teams
Building and Managing Relationships
- Why relationships succeed or fail
- Building and manage internal and external relationships
- Communicating with and influencing others for enhanced results
- Managing conflicts with others
- Developing others using emotional coaching
Action Planning
- Developing a personal action plan to support your return to the workplace