The Effective HR Manager

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Explore and develop the skills to work with impact and make a difference
Maximum 15 participants 2-day interactive seminar
14-15 Sep 2010, 9-10 Mar 2011, 13-14 Sep 2011
London £895 + VAT

The Effective HR Manager in brief:

Operating as an effective HR manager comes with considerable personal challenge! A typical HR manager’s day involves varied, often conflicting and hugely challenging pressures. HR managers are expected to step into this role with ease and multi-task the plethora of duties that come their way – yet often they have not had the opportunity to fully develop the complete skill-set to manage these requirements to the best of their abilities.

The experienced HR manager may struggle to cope with the evolving HR scene - getting to grips with the new business partnering approach or moving the HR function from operational to strategic, managing under ever increasing workload pressures.

The newly appointed HR manager may initially struggle with having impact and credibility across the organisation or perhaps lack the confidence and experience when managing meetings, delivering presentations or giving effective feedback.

This seminar, designed specifically for new, experienced and aspiring HR managers, will equip participants with the skills to manage the multiple challenges, anxieties and inherent conflicting pulls of being an HR manager. Participants will benefit from working through these challenges with their HR colleagues from other organisations – and learn from fellow participants experiences, with personal and tailored input from our seminar leader who combines extensive experience as an HR practitioner and management consultant with skills based training and coaching expertise.

This event is CPD accredited.

Designed for:

HR managers and consultants who are wanting to enhance their skills to fulfill this important role or who are new to the position. HR staff looking to progress into an HR management position.

Seminar highlights:

  • Develop the skills and capabilities needed to face the challenges and conflicts of operating as an effective HR Manager
  • Be in a position to better apply your professional learning and development through effective personal and interpersonal behaviours best suited to enhancing your role and impact as an effective HR Manager
  • Practise the skills in an interactive environment of role-plays, real time activity and case study
  • Network with colleagues from other organisations to understand and learn from the experiences of HR professionals in other sectors
  • Benefit from self assessment activity and individual feedback to better understand and prioritise areas for personal improvement to enhance your personal impact, results and workplace advantage

The Programme

Day One

09:00
Registration and coffee
09:30
Welcome, introduction and outline of objectives
10:00
Dreams and realities of the HR manager
  • Exploring the challenges and rewards of your role as HR manager
  • Making today’s job great and looking to the future: career options and prospects and enhancing your future
11:00
Progression of the HR function
  • Recap of historical development of the HR function and contribution
  • Current thinking and latest research: what should we be doing?
  • Strategic HR and value creating: what does it take to impact the strategy and success of the organisation from a people and organisation perspective
  • Barriers to the ‘nirvana’ – what will stop you and what can you do to overcome the barriers
11:45
Coffee
12:00
Knowledge, skills and abilities of the great HR manager
  • HR interventions that make a difference
  • Exploring the skills set and characteristics of an effective HR manager.
  • The HR business partner in context
12:30
Lunch
13:30
Working context of the HR manager. Exploring the challenges inherent within the HR manager’s remit
  • Personal profile and credibility
  • Disciplinaries, grievances and employee relations issues
  • Union and staff side discussions
  • Managing line managers
  • Working with other departments and functions
  • Conflicting demands and priorities and lack of time and resource
  • Marketing the HR function and communicating HR activity

The remainder of the programme will incorporate role plays, real time activity, case study and self assessment based around typical scenarios encountered by an HR manager and an individual’s own experiences, to explore, practice and receive feedback on the skills set needed to be an effective HR manager.
14:00
Impact and credibility
  • Profile of impact
  • Research findings into what makes a difference
  • Self assessment
14:30
Tea
14:45
Assertiveness and influence
  • Assertiveness - what it means in practice
  • Assertive communications: having a voice that is heard and persuading others
  • How do we influence: the 7 skills of influence
  • Activities: putting it into practice
16:30
End of day one

Day Two

09:00
Registration and coffee
09:30
Effective communications
  • Means and methods of communicating and selecting the right communication vehicles
  • Stakeholder analysis
  • Techniques for persuasion and communicating with impact
  • Activities and case study
11:00
Coffee
11:15
Managing conflict and handling difficult situations
  • Your approach to strive for win-win
  • Activity: pulling it all together through role play and feedback
12:00
Managing meetings
  • Exploring what goes wrong and what you can do differently
  • Key steps to ensure meetings success
12:30
Lunch
13:30
Managing workload and conflicting demands
  • Essentials of time management
  • Assessing important versus urgent
  • Tools and techniques to ensure you use your time smartly, effectively and on the right things
  • Activities and self assessment
15:00
Tea
15:15
Networking and profile within and outside your organisation
  • What is involved, where are you now and what can you do differently?
16:00
Taking your development forwards
  • Self assessment and your top priorities to improve
  • Immediate action planning
16:30
End of seminar

Client testimonials

Very positive and invigorating

—Helen Ridler, HR Manager UK, Oberthur Technologies UL Ltd

Very positive, practical and challenging at the right level

—Jacquie Bown, HR Adviser, Skills for Justice

Enjoyable, a good mix of people

—Carolyn Hopley, HR Manager, TEVA Runcorn

I thought the size of the group was just right. An enjoyable course which has provided a foundation to work from. The trainer was very good at probing & challenging answers

—Jenny Naylor, HR Manager, Rawle Gammon & Baker Holdings Ltd

Very good and productive training

—Bart Bolger, HR Advisor, TomTom

Interesting & interactive. A great trainer, she was very good, pragmatic & inspiring

—Sarah-Jayne Richardson, HR Manager, Natures Way Foods Ltd

A very enjoyable & informative event. I feel inspired to change & adopt new techniques at work

—Alison Smith, HR Business Partner, Signet Trading Ltd

Venue details

Radisson Edwardian Leicester Square Hotel
St. Martins Street
Leicester Square
London
WC2H 7HL

Tel. + 44 (0)20 7930 8641
Fax. + 44 (0)20 7451 0191
Email. reshamp@radisson.com

Click here here to visit the website.

The perfect hideaway boutique hotel in the heart of the West End. Tucked between the National Gallery and the Square itself, the Leicester Square is cool, minimalist and clutter-free with pale leathers and original art throughout. A great seafood café, the Bar & Restaurant is a chic and intimate space with a pleasantly relaxed vibe. 

This really is the perfect West End Location. To one side the National Gallery, Trafalgar Square and St James' Park, Buckingham Palace and Westminster. To the other, Leicester Square and theatre land, Soho's hip restaurants and nightlife, bustling Chinatown and Covent Garden's speciality shopping. 

Joining Instructions

Click on the relevant date/location to download joining instructions

Please note: You need to book and pay in advance of attendance.

JSB Media Partner

Consultants

Our People

Karen Minto

Karen Minto has many years’ experience of a range of HR functions and activities, and learning and development. Her current work is in both the strategic and practical areas of people management and leadership, and aligning these to business performance.

Karen works with BI Worldwide Ltd and has seen the company through a significant period of change. She has previously worked with BT in a number of roles, the last being in Global Services, supporting an international community.

Karen is a Chartered Member of the Chartered Institute of Personnel & Development, and has gained a variety of additional HR qualifications and psychometric accreditations.

Key areas of expertise:

  • Appraisal Skills
  • Creating High Performance Teams
  • HR Strategy
  • Interviewing Skills
  • Leadership Skills
  • Recruitment and Selection

Other Courses

Testimonials

“Interesting & interactive. A great trainer, she was very good, pragmatic & inspiring”

— Sarah-Jayne Richardson, HR Manager,
Natures Way Foods Ltd

Run courses In-Company

If you have 4 or more people who would benefit from this training, why not consider running it in-house?

 

  • Tailored content
  • Significant cost savings
  • Choice of time and location
  • Flexible delivery options

 

Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.

 

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