Although I initially dreaded the role play, I did find it very useful and very relevant. It was great getting feedback from group members
— Kath Edgeley, HR Officer,
Royal British Legion
I could not have wanted more. Penny's style relaxes the group and ensures that information is delivered clearly and in an interesting way. One of the best trainers I have ever had- well done
— Sarah Jowett, HR Officer,
Delphi Diesel Systems
Thanks for a fantastic course - highly participative and well structured
— Liz Woods,
Sedgemoore College
