Developing People, Organisations and HR Strategy

HR Measurement and Human Capital Management: Proving the Impact of HR

09:00
Registration and coffee
09:30
Review of learning points from day one
09:45
Impact assessment: how to measure the effectiveness of your diversity policies in practice

Diane Hodgson, Director, JSB's Management Development Faculty

  • What is impact assessment?
  • What is the definition of adverse impact and how can it be avoided?
  • Analysing statutory requirements and the public sector's experience
  • Examining the purposes and methods of effective impact assessment for the private sector
  • Devising experiments to test your hunches
  • Breaking down the impact assessment into manageable components - quick wins, pre-empting and pilots
11:15
Coffee
11:30
Evaluating HR interventions and policies

This session will include analysis of a sample strategy for recruitment, training and development. It will involve evaluation of how to determine appropriate measures and conduct an impact assessment.

12:30
Lunch
13:30
Benchmarking and comparator indicators: an exploration and evaluation of options
  • Exploring the potential of alternative human capital measures and benchmarking frameworks
  • How to use consultants and external suppliers to achieve value for money
14:00
Establishing a strategic HR function through measurement
  • Exploring the dynamic measurement practices of HR functions with a strategic influence
  • How to use measurement to enhance your HR function's strategic role
  • Building HR's skills and capability to drive and manage human capital evaluation and HR measurement successfully
15:00
Practical session: how strategic are you?

In this session you will work through a self-assessment and needs analysis exercise to find out how strategic your HR function is and identify areas for improvement.

15:30
Tea
15:45
Case study: using human capital evaluation to reposition HR and set the human capital agenda
  • Measuring the HR function's effectiveness in meeting the changing strategic human capital needs of the business
  • Using the evaluation to redefine HR's role: shifting the focus from operational support to strategic business partner and change agent
  • Using the evaluation to define and deliver a long-term programme of investment in human capital
  • Repeating the evaluation to measure progress in human capital growth and HR effectiveness
16:30
Critical success factors and obstacles in human capital reporting and HR measurement
  • What makes measurement ineffective or worse?
  • What are the critical success factors?
  • Pitfalls to avoid
  • Action planning for the future: what next?
17:00
End of seminar

 

 
Looking for in-company delivery?  

“Enjoyed the seminar. A good opportunity to network with a good mix of public and private sector organisations. Also gave a practical insight into putting the theories to work”

— Les Common, HR Director,,
Crown Office & Procurator Fiscal Service

"Very good content and pace. I learned some good tips to apply to the workplace"

— Monica Patel,
Citigroup

"A participative seminar which was enjoyable and interesting"

— Lindsay Macpherson, Personnel Manager,
Crown Office & Procurator Fiscal Service