| 09:30 |
Case Study: Developing HR Strategy at BT
Robin Pring,Vice President HR, Delivery & Service Operations , BT - How BT defined needs and developed an HR strategy to support business objectives
- Identifying and overcoming potential pitfalls
- Measuring HR success and key performance indicators at BT
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| 10:00 |
Becoming a business partner and developing strategic influence
- Assessing the challenges to become a business partner
- How to develop strategic influence in your organisation: achieving early consultation and shaping strategy creation
- Enhancing your personal influencing skills
- Involving key players to ensure meaningful identification of issues and achieving buy in
- Establishing and sustaining credibility: what successful HR leaders do
- Current realities: research findings and case studies
- What influence do you have? A practical activity to assess the current issues and barriers you face and what you can do to increase your influence
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| 10:30 |
Aligning your HR function to deliver HR strategy
- Analysing your resources: comparing your HR staffing and time allocation to your identified critical people issues
- Measuring the value added of your current activities: incorporating latest thinking on key performance indicators, service standards and quality measures for your organisation
- Considering the pros and cons of outsourcing
- eHR: are you making the most of it?
- Devolving to the line: alternative views and how to do it successfully
Assessing your ability to deliver: this session will include a practical activity to review where you are currently and determine ways forward.
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| 11:30 |
Coffee
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| 11:45 |
Benchmarking and business planning for your HR function
- Developing objectives for your HR function and the interlink with HR strategy
- Critical success factors and the balanced score card
- Developing your HR team: approach and ethos, qualities and skills
This session will include a practical, business planning activity for your HR function, and benchmarking analysis, building on your framework HR strategy from day one.
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| 13:00 |
Lunch
|
| 14:00 |
Working on case studies: learning from experience - how other organisations developed HR strategy
- Exploring how leading organisations have successfully implemented HR strategy to have an increased involvement and contribution in shaping corporate strategy
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| 14:45 |
Coffee
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| 15:00 |
Developing an HR strategy that is owned by your organisation
- How to ensure the HR strategy is a living document owned by your organisation
- Marketing and promoting the HR function: changing perceptions and building credibility across the business
- Exploring what can go wrong: identifying and overcoming barriers
|
| 16:00 |
Action planning
- Your key actions to be implemented when returning to work
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| 16:30 |
Close of seminar
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