| 09:30 |
Communication strategies, skills and tools to support change initiatives
- Personalising the change message and getting buyin for change
- Cascading the change vision and rationale throughout the organisation
- Achieving successful change through effective communication: moving from fear to commitment
- The role of leadership in the change process
|
| 10:30 |
Practical session: adopting an effective communication strategy
|
| 11:00 |
Coffee
|
| 11:15 |
Facilitating or implementing change initiatives
- Developing the right skills set to drive culture change
- Supporting role transitions: defining roles and responsibilities
- Diagnosing potential barriers to change and how to address them
- Facilitating new ways of doing things
- Using learning and development as a strategic resource to engender organisational change
|
| 12:15 |
Equipping managers and other change agents to support people through periods of change
- Supporting line managers to lead cultural transformation: ensuring objectives are met
- Helping management anticipate and manage change
- Managing performance in times of change: from objective setting to career guidance
- Identifying individuals affected by the change
- Recognising and working with key players
- Creating change champions
|
| 13:00 |
Lunch
|
| 14:00 |
Case study: examining how change can be introduced
|
| 14:45 |
Tea
|
| 15:00 |
Coaching, mentoring and learning in times of change
- Coaching through change - key dos and don'ts
- Consulting during change
- Understanding the importance of delegation and empowerment
- Aiming for long-term motivation
- Managing resistance and dealing with change sabotage
|
| 16:00 |
Action planning
- Your key actions to be implemented when returning to work
|
| 16:30 |
End of seminar
|