| 09:30 |
Coaching – what does it mean?
- Definitions and examples
- Coaching versus mentoring
- Formal versus informal coaching
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| 10:15 |
The business case: why invest?
- Case studies: examples of how coaching can impact business performance
- What are the measurable benefits of a coaching culture?
- Improved communication, conscious development of talent, disciplined leaders, enhanced employee engagement = increased operational improvement
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| 11:00 |
Coffee
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| 11:15 |
Developing a coaching culture: first steps
- Reviewing current coaching strategy and practice
- Connecting coaching to business strategy and understanding its impact
- Senior management buy-in: selling the business benefits
- Selecting a coaching champion
- Communicating change clearly and consistently
- Planning for resistance
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| 12:00 |
Case study: developing a coaching culture
- Developing and maintaining a coaching culture
- What are the measurable business benefits of a coaching culture
- Evaluating coaching as an element of a leadership programme
- Supervision: an essential ingredient in coaching practice
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| 12:30 |
Lunch
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| 13:30 |
Establishing a behaviour-based coaching approach
- Connecting coaching with organisational values
- Removing and changing inhibitive behaviours
- Actively promoting behaviours that support the desired culture
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| 14:45 |
Tea
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| 15:00 |
Case study: implementing a coaching culture at LogicaCMG
John Blakey, Strategic Coaching Partner, LogicaCMG - Engaging senior leaders
- Measuring the impact of coaching activities
- Building a team of accredited internal coaches
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| 15:45 |
Creating a coaching methodology
- Demonstrating clear learning outcomes
- Agreeing success criteria and a feedback process
- Developing evaluation strategies to measure desired outcomes
- How to embed coaching processes and behaviours
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| 16:30 |
End of seminar
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