| 09:30 |
Welcome, introduction and objectives for the day
|
| 09:45 |
Coaching – what does it mean?
- Definitions and examples
- Coaching versus mentoring
- Formal versus informal coaching
|
| 10:15 |
The business case: why invest?
- Case studies: examples of how coaching can impact business performance
- What are the measurable benefits of a coaching culture?
- Improved communication, conscious development of talent, disciplined leaders, enhanced employee engagement = increased operational improvement
|
| 11:00 |
Coffee
|
| 11:15 |
Developing a coaching culture: first steps
- Reviewing current coaching strategy and practice
- Connecting coaching to business strategy and understanding its impact
- Senior management buy-in: selling the business benefits
- Selecting a coaching champion
- Communicating change clearly and consistently
- Planning for resistance
|
| 12:30 |
Lunch
|
| 13:30 |
Establishing a behaviour-based coaching approach
- Connecting coaching with organisational values
- Removing and changing inhibitive behaviours
- Actively promoting behaviours that support the desired culture
|
| 14:45 |
Tea
|
| 15:00 |
Creating a coaching methodology
- Demonstrating clear learning outcomes
- Agreeing success criteria and a feedback process
- Developing evaluation strategies to measure desired outcomes
- How to embed coaching processes and behaviours
|
| 16:30 |
End of seminar
|
