Negotiation Skills Workshop for Managers
Pre-course activity
To gain the maximum benefit from the workshop, you will be sent an activity to complete which asks you to consider current expectations and challenges. This will help you set the context of the workshop and will be used on the day as part of the workshop activities.
Evaluating Your Current Strengths and Weaknesses
- Understanding your current negotiation style
- Planning, preparation, questioning and listening
The Interpersonal Skills of Negotiation
- Listening - picking up signals and acting on them
- Using ‘Silence’ as a powerful negotiation tool
- Being aware of your own and others’ body language
The Essential Steps of the Negotiation Process
- Planning and preparing - flexible and appropriate strategy, tactics and plans
- Creating the right climate and negotiating for a win/win result
- Reaching agreement and reviewing
Negotiation for Different Situations
- Clarifying the real problem and managing the issues
- Individual versus team negotiation and multi-part negotiations
- Holding out for a win/win result
Personal Application Plan
- A check-list of things to start doing to develop successful negotiation skills to achieve win/win results
