Senior Level Communication Skills
How Do You Communicate?
- How do you want others to see you?
- The Perception Divide – Why it makes positive outcomes difficult for you
- Belief Systems – The Predator/Prey model
Creating the Right Atmosphere
- Increasing sensitivity to conscious and unconscious messages
- ‘What happens next’ – compelling others to listen
- Mental stimulus to create engagement
Face-to-face High Impact Communications
- Eliciting and controlling emotional responses through words, sounds and physicality
- Using psychological masks to change and control responses
- Pulling the right triggers to move the communication to where you want it to go
Theory meets Practice
- What impact do you generate? – the way others see it
- Creating a ‘resonance’ with others to gain cooperation
- Overcoming inhibitions
Working with Others Confidently
- Feedback - responding and encouraging accurate and fair feedback
- Dealing constructively with negative or unresponsive people
- Your personal ‘blue print’ for change
