Building and Optimising Client Relationships

Sales Skills That Deliver Results

In association with  
3-day interactive workshop
28-30 Jul 2008, 16-18 Sep 2008, 5-7 Nov 2008
London £1299 + VAT

In brief:

This enjoyable three-day workshop provides a sound foundation to the skills and qualities needed to turn opportunities into results. Individuals' needs and objectives are met through sharing experiences and stimulating interactive sessions.

This workshop will provide the basic skills and knowledge required to kick-start a successful career in sales. Interactive practice sessions will enable the development of skills in a safe environment. Elements of sales psychology will help you to understand why your customers react and how to deal with them, enabling you to build more rewarding relationships. Delegates will learn from an experienced facilitator with a successful sales background. Delegates will take away a handy A5 manual of the course.

Designed for:

New, prospective and existing sales people with little or no formal training who need the best possible understanding of the sales process. This course is not for experienced sales people

Training highlights:

  • Develop a powerful sales structure that will improve your sales results
  • Understand how sales psychology affects you and the buyer
  • Develop the key skills of successful sales people
  • Analyse your products / services to identify benefits that match your customer\'s needs
  • Build better relationships with your customers to ensure trust and loyalty
  • Guide your customers through the sales process overcoming objections through problem-solving techniques
  • Present your products with a style that stimulates the customer\'s interest
  • Identify the most suitable communications to match your customer types

This event is CPD accredited.

 

 
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