Developing Your Personal Impact and Building Productive Relationships

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In association with
2-day workshop
London - 12-13 Aug 2010, 24-25 Aug 2010, 16-17 Sep 2010, 5-6 Oct 2010, 28-29 Oct 2010, 15-16 Nov 2010, 16-17 Dec 2011
London	£999 + VAT

In brief:

This workshop will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to manage productive relationships. It is designed to help you develop your self awareness of how you come across to others. You will be challenged to be open and honest both in receiving feedback on others’ perception of you, and also in giving feedback to other members of the group. It will help you to project the image and impression you want to create in the workplace.

This event is CPD accredited.

Designed for:

Those looking to improve their interpersonal relationships and reflect on what they are currently achieving compared to what they want to achieve.

Training highlights:

Analyse your perception of yourself and how that correlates with that portrayed to others
Identify your strengths/weaknesses in interpersonal relationships and gain tips and techniques
Recognise different social styles in practice and how they affect the communication process
Understand why and how conflict arises and how to deal with it effectively
Recognise the impact of your response on the impression you have on others
Develop a strategy so you can personally apply the skills and techniques to your own situations, through peer coaching activities

The Programme

Pre-course activity

You will be sent an activity to complete which asks you to keep a ‘behaviour log’ . This will help to set the context of the workshop and will be used on the day as part of the workshop activities.

Perception of Yourself and the Image Portrayed to Others

Defining assertive, aggressive and submissive behaviour – how do others perceive you?
Identifying the ‘emotional footprint’ you want to leave with others
Presenting your point of view - helping others shape and develop their ideas of you

Your Strengths/Weaknesses and Tips & Techniques

The dynamics of interpersonal relationships
The essence of assertiveness and it’s value for you personally and in the workplace
Adopting appropriate body language and voice tone to be consistent with the message you intended

Social Styles in Practice

What are the different social styles and which is your comfort zone?
How do you display this preference and how does that impact your communication with others?
How to develop flexibility between the styles to build more effective relationships with all styles

Dealing with Conflict

How to deal successfully with negative behaviour
Understanding the need for conflict and how to use it to your advantage
Handling personal attacks professionally and dealing with sensitive issues confidently

Personal Development

Making positive changes in your interpersonal style to fit your personal strategy
Developing your skills when giving and receiving feedback
Practising active listening skills and effective questioning techniques

Venue details

Venue details will be confirmed shortly.

For further information on the training facilities we use, please call us on +44 (0)20 8371 7010

Run these courses In-company

If you have 4 or more people who would benefit from this event, why not consider running it in-house?

Call us now on
+44 (0)20 8371 7011
or send us an outline of your requirements.