Learning and Development for Retail and Trade organisations
Learning and Development for Retail and Trade organisations
Whether your business is in retail or trade, you will constantly be working on the quality of key relationships with staff, customers and suppliers. In addition you will be safeguarding your relationships and reputation with the media, banks and insurance companies, recruitment and training agencies, delivery companies – the list goes on.
Whenever we interact with people we need to be able to use a range of skills. How skilled is your organisation in recruiting, selecting, managing, supervising and motivating staff? Being responsible for a multicultural workforce, how confident are you of avoiding litigation through transgressing employment, diversity and inclusion laws? When dealing with customers face-to-face, on the phone or in writing, what level and style of interpersonal skills are revealed in the customer care they provide?
In a fiercely competitive environment on the high street and via the Internet, when consumer spending is squeezed and bank lending is more expensive and harder to obtain, the qualities, behaviours and skills of your staff will be a key factor in your future success.
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Helping your HR and personnel professionals to anticipate new developments and ensure that policies and procedures are up-to-date. JSB has expertise in all areas from employment status to TUPE. |
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Talk to us about how we work in your sector by calling +44 (0)20 8371 7011
or outline your requirements
Client List
- Acco Brands Europe
- Aggreko
- Arco
- Bargain Booze
- BMW
- Bowmans Ingredients
- Brown-Forman Beverages
- Burberry
- Carlsberg
- Clarins
- Comet
- Costco
- CSM
- Daloon Foods
- DSGI Business
- ebuyer
- Empire World Trade
- Fat Face Ltd
- Fyffes Group
- Grainfarmers Group Ltd
- Grundon Waste Management Ltd
- Harveys Furnishing Group
- Homebase
- Infoterra
- John Lewis
- Kenneth Green Associates
- Lakeland
- Mack Multiples
- Marks & Spencer
- Mayerton Refractories
- New England Seafood International Limited
- Nissan Technical Centre Europe Ltd
- Pret A Manger
- Red Bull Company
- Renault Retail
- Sally Salon Services
- Signet Trading
- Snap-On Holdings Ltd
- Sotheby's
- Starbucks Coffee Co
- Superdrug Stores plc
- The Share Centre
- Thomas Pink
- Ticketmaster UK Ltd
- Toni & Guy
- Triumph International Ltd
- Unatrac
- United Co-operatives Ltd
- Villeroy & Boch UK Ltd (Tableware Divis
- World Duty Free Europe
- Yoplait-Dairy Crest
- Adidas
- Alfred Dunhill
- Association of Newspaper and Magazine Wholesalers
- Berghaus
- Bosch Lawn & Garden
- BrightHouse
- Build-a-Bear Workshop
- Buy as you View
- CeX
- Clarks
- Compass Group UK & Ireland
- Countrywide Farmers
- DaimlerChrysler UK
- Dobbies Garden Centres plc
- Eastern Western Motor Group
- EH Booth & Co Ltd
- Enesco Ltd
- Focus DIY
- Gamestation
- Greene King
- Harvey & Thompson
- HMV
- Hovis - Premier Foods
- Jaeger
- John Martin Group
- Kwik-Fit
- Lyreco
- Marine Harvest
- Maxxium UK Ltd
- Milk Link Processing
- Next
- Paul Smith Ltd
- Primark
- Reebok UK
- Sainsbury's
- Sandtoft Roof Tiles
- Smithfield Foods
- Somerfield Stores Limited
- SouthPeak Games
- Steelcase
- The PA Group Ltd
- thecentre:mk
- Thorntons
- Timberland
- Town and City Pub Company
- Umbro International
- Unilever UK Home & Personal Care
- Velux Co Ltd
- Wagamama
- Worldwide Fruit
- Zara
Testimonials
| Client Testimonial: | |
| Major High Street Retailer | Training/Development undertaken: | Coaching skills for managers |
"Thoroughly enjoyed the training and feedback. Looking forward to practicing in-store!"
"One of the best courses I have attended, meeting colleagues and sharing ideas was very enjoyable and a good learning experience."
"Really enjoyed the last times day and cannot wait to put the knowledge acquired into action."
"Most enjoyable course I have attended. Very well delivered."
"Delivery of training was excellent. Claire kept everyone engaged and motivated."
Our Team
Case Studies
