Welcome and objectives
- Setting clear objectives for the day
- Overview of our agenda
- Agreeing how we will work together
- Responding to what people have written in their pre-workshop questionnaires
Built and borrowed power
- Drawing a distinction between the power we ‘borrow’ from our job title and our position in a hierarchy – and the power we build through the way we conduct ourselves, the confidence we have and the manner in which we communicate
Sources of confidence
- Building the foundations
- Understanding where confidence comes from
- The impact of context, background and culture
- Personal qualities
- Uniqueness and selfhood – self-belief, self-esteem, self-awareness, self-reliance, self-acceptance
Brand and reputation
- Creating a personal brand, building a personal reputation
- How brands work – being distinctive, differentiated, and defined
- Knowing who you are and what you offer
- Brand management – taking control of your own brand and of the reputation you build
Managing other people’s perception of who we are
- Working from the inside out – demonstrating, manifesting and giving evidence of the qualities we have
- Authenticity – being true to who we are
- Being the best we can be
- Being ourselves with skill
- Making the commitment to excellence
First impressions
- Working from the outside in
- Taking control of the evidence
- Personal presentation
- Conveying an aura of self-command and self-possession
- Non-verbal communication
- Owning the space and controlling the time
Presence
- How to achieve authority and gravitas
- Choosing to be there
- The power of connection
- Being fully present
- Coming out from the bunker – being accessible and available to other people
- Harnessing our nervous energy
- Using the flow of adrenaline
Communication
- Being fluent and articulate
- Thinking and speaking in public
- Verbal and non-verbal communication
- Using language in an agile and compelling way
- Flexing our communication style to connect to different people in very different contexts
Workshop close
- Key points and action planning