Discipline, Grievances and Dismissal

Discipline, Grievances and Dismissal

Understand the law and protect your organisation against costly, time-consuming claims

Please call us on
+44 (0)20 8371 7010 for dates.

Price: £795 + VAT
   Special offers

Poor management of grievances, discipline and dismissals can be very costly in time, money and damage to employee relations. A thorough understanding of the legal environment, including how to apply the law correctly, is essential for good management.

This 2-day training course on discipline, grievance and dismissal law covers all key aspects of this fundamental area of employment law. Over the years it has offered countless participants the opportunity to evaluate, assess and review disciplinary, grievance and dismissal procedures. All in the context of the latest statutory rules and developing case law.


Highlights include:

  • Understand key law and practice relating to discipline, grievances and dismissal
  • Assess the day-to-day practical management aspects and be confident in advising line managers
  • Improve employee relations and avoid unnecessary tribunal action
  • Know how to handle difficult situations effectively

Registration and coffee


Introduction and background to grievances & discipline

  • The employment law environment
  • Contractual and statutory contexts
  • The Acas Code of Practice and guidance



A focus on grievance procedures - the law

  • What is a grievance?
  • Handling grievances quickly and fairly
  • Examining the Acas Code of Practice on grievances
  • Conducting grievance interviews and the right to be accompanied



A focus on disciplinary procedures - the law; with case study exercises

  • When does a disciplinary situation arise?
  • Examining the disciplinary process and procedures: a best practice overview
  • The investigation: a comprehensive, structured approach
  • Formal disciplinary hearings: an overview
  • Using documentation: effective warning letters

End of day one


Registration and coffee


Key aspects of dismissal law

  • The basics of dismissal: `wrongful`, `unfair` and `constructive`
  • Statutory reasons for dismissal
  • Considering essential elements of unfair dismissals
  • What are fair reasons for dismissal?
  • Fairness: the essence of `reasonableness`
  • Examining automatically unfair dismissals and group dismissals
  • Payments in lieu of notice
  • Settling and compromise agreements
  • Remedies for unfair dismissal



Typical Scenarios: A practical approach

  • Managing short-term persistent absence and long-term continuous absence
  • Dealing with poor performance, misconduct outside the workplace and email/internet abuse
  • Managing group dismissals
  • Handling redundancies: key components of the process
  • Stress and stress-related absence: guidelines for best practice

This session enhances knowledge through applied learning. Participants will be given the opportunity to put key stages of the disciplinary meeting into practice with the objective of learning a comprehensive step-by-step approach


Employment tribunal claims

  • What are the current tribunal rules?
  • An overview of terminology and forms
  • The cost regime

End of day two

Arran Elkeles

Arran Elkeles

I am a member of JSB’s Employment Law Faculty and have many years’ employment law and HR experience gained within both the public and private sectors.

Having qualified as a barrister, my career has covered employment law training and consultancy, human resources, and policy development for Government. I have previously worked as Personnel Director at the Building Research Establishment, as a lawyer and policy administrator in the Lord Chancellor’s Department (now the Ministry of Justice), and as a prosecutor for the South Wales Police Authority. For some years I was joint chairman and managing director of my family’s company in the manufacturing sector.

I am also an experienced writer, and have contributed to various HR and legal publications. I am a member of the Employment Tribunal, a Trustee and mediator for Mediation Hertfordshire, a Trustee of Hertsmere CAB and was a Governor of a Community Technology College in Hertfordshire for 11 years.

HR and personnel professionals, employee relations managers, line managers, anyone responsible for dealing with or advising on disciplinary, grievance or dismissal matters

Pre-course Questionnaire

Special offers

Multiple booking discount

Receive a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.

Registered charities

You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.

Choose the right approach for you:

Headset Face-to-face attendance   Book online

The most valuable form of learning delivery continues to be the face-to-face classroom-based event. Engaging with expert speakers and fellow participants in relaxed two-way discussion in a distraction-free environment offers a valuable and practical learning experience.

All JSB programmes take place in top venues in central London and participants report that they greatly value the opportunities that these events provide for learning and networking.

House In-house delivery   Get in touch

For groups of 4 or more people, any of our seminars and webinars can be tailored and delivered in-house. We will adapt case studies to suit your organisational culture and specific challenges. We ensure that the learning is engaging, relevant and easily applied.

Our webinars are designed to be as accessible as possible for all participants.


To join the webinar you will need to have Java installed on your computer. You can download and install Java quickly and easily here.

We use Webex to deliver our webinars. It is entirely web based - all you will need is an internet browser such as Internet Explorer, Firefox or Chrome. There is no requirement to download any files to use the Webex system.


You can only listen to the webinar over the internet through the Webex system, for which you will need headphones or speakers. A conference call dial in option is not available.

If you have any queries or need technical assistance, please contact us on
+44 (0)20 8371 7010 or safe_mailto('enquiries@jsbonline.com', 'email us')}.

Looking for team development?

Any course can be delivered on an in-house basis.

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