UK employment law and best practice › Discipline, Grievances and Dismissal

Discipline, Grievances and Dismissal

Understand the law and protect your organisation against costly, time-consuming claims

This is a sample learning overview that we can design and deliver specifically for your organisation.

Poor management of grievances, discipline and dismissals can be very costly in time, money and damage to employee relations. A thorough understanding of the legal environment, including how to apply the law correctly, is essential for good management.

We can design and deliver a 2-day training course on discipline, grievance and dismissal law, covering all key aspects of this fundamental area of employment law. Over the years we have offered countless participants and organisations the opportunity to evaluate, assess and review disciplinary, grievance and dismissal procedures. All in the context of the latest statutory rules and developing case law.


Designed for

HR and personnel professionals, employee relations managers, line managers, anyone responsible for dealing with or advising on disciplinary, grievance or dismissal matters



  • Understand key law and practice relating to discipline, grievances and dismissal
  • Assess the day-to-day practical management aspects and be confident in advising line managers
  • Improve employee relations and avoid unnecessary tribunal action
  • Know how to handle difficult situations effectively

View typical programme content


Introduction and background to grievances & discipline

  • The employment law environment
  • Contractual and statutory contexts
  • The Acas Code of Practice and guidance

A focus on grievance procedures - the law

  • What is a grievance?
  • Handling grievances quickly and fairly
  • Examining the Acas Code of Practice on grievances
  • Conducting grievance interviews and the right to be accompanied

A focus on disciplinary procedures - the law; with case study exercises

  •  When does a disciplinary situation arise?
  •  Examining the disciplinary process and procedures: a best practice overview
  •  The investigation: a comprehensive, structured approach
  •  Formal disciplinary hearings: an overview
  •  Using documentation: effective warning letters

Key aspects of dismissal law

  • The basics of dismissal: `wrongful`, `unfair` and `constructive`
  • Statutory reasons for dismissal
  • Considering essential elements of unfair dismissals
  • What are fair reasons for dismissal?
  • Fairness: the essence of `reasonableness`
  • Examining automatically unfair dismissals and group dismissals
  • Payments in lieu of notice
  • Settling and compromise agreements

    Remedies for unfair dismissal

Typical Scenarios: A practical approach

  • Managing short-term persistent absence and long-term continuous absence
  • Dealing with poor performance, misconduct outside the workplace and email/internet abuse
  • Managing group dismissals
  • Handling redundancies: key components of the process
  • Stress and stress-related absence: guidelines for best practice

This session enhances knowledge through applied learning. Participants will be given the opportunity to put key stages of the disciplinary meeting into practice with the objective of learning a comprehensive step-by-step approach

Employment tribunal claims

  • What are the current tribunal rules?
  • An overview of terminology and forms
  • The cost regime

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Learning channels

A wide range of learning methods ensures we deliver learning that is appropriate, specific and drives sustainable change.

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