UK employment law and best practice › Employment Tribunals

Employment Tribunals

Build the knowledge and confidence to handle employment tribunals for your organisation

This is a sample learning overview that we can design and deliver specifically for your organisation.

As employment law becomes more complex, it is increasingly important to deal effectively with prospective or actual Employment Tribunal claims.

We can design and deliver an extremely practical employment tribunals training course for your team, packed with useful tips and techniques. We will enable you to understand how tribunals operate, to deal with hearings confidently, to present cases effectively and to know when and how to settle.

Designed for Personnel and HR Professionals, Employee Relations Managers, Legal Advisers, In-house lawyers, HR Consultants.

  • Get to know the latest tribunal rules and procedures
  • Learn how to identify key issues in a tribunal claim
  • Know how to prepare, present and settle cases
  • Ensure that you and your organisation are competent and confident in dealing with the revised employment tribunal system

View typical programme content


A typical 3-day programme may look like this:

Day one

Background and introduction

  • Different types of tribunal claim
  • Composition and jurisdiction of tribunals

Tribunal proceedings

  • Who can claim?
  • Claim and response forms
  • Dealing with a claim: is it admissible?
  • Time limits and qualifying periods

Defending the claim and preparing your case

  • Preliminary matters
  • Being wary of default judgments
  • Getting rid of hopeless cases
  • The role of the pre-hearing review
  • Sit alone cases
  • Responding to a questionnaire

Which documents go in the bundle?

  • Deciding whether you need a lawyer
  • Planning tactics and strategy

Drafting the claim and response forms

Participants will be given the opportunity to complete the claim and response forms based on a case study example. This will allow them to consolidate previous learning, and obtain feedback from the trainer.

Feedback on drafting claim and response forms.
Preparing for the Tribunal hearing

  • What are the alternatives to tribunal?
  • To settle or not to settle? Valuing the claim and considering your options
  • Resolving disputes: considering the role of Acas
  • Compromise agreements: a cost/benefit analysis

Day two

Review of day one learning points and outlining objectives for day two

Preparing for the Tribunal hearing (cont)

  • Special considerations when dealing with discrimination cases
  • Witness statements
  • What to do about the reluctant or unavailable witness
  • Postponements and adjournments
  • Useful documents

At the hearing: the components of good advocacy

  • Presenting evidence in chief: order of witnesses, `best evidence`, hearsay and leading questions
  • Cross-examination: key pointers for maximum impact
  • Questioning by the tribunal
  • Re-examination?
  • Making the most of your closing address

Identifying key issues for the Tribunal

Participants will have the opportunity to work in groups and debate and discuss case studies. Building on previous learning, participants will be able to develop the knowledge and skills to prepare for a tribunal case effectively.

Judgments, reviews and appeals

  • Judgments: orders and reasons
  • Unfair dismissal remedies
  • What does `acting reasonably` mean?
  • Appeals and reviews
  • Costs and preparation time orders
  • A round-up of recent case law

 "What if?"

Participants will debate and discuss possible problem scenarios at Tribunal. This exercise will enable participants to improve their strategic overview of the tribunal process and offer an opportunity to apply knowledge and skills acquired to specific situations.

Day three - Visit to an Employment Tribunal - experience an actual employment tribunal

This is an excellent opportunity to witness a live Employment Tribunal. One of our expert trainers will accompany participants to explain and discuss aspects of an actual case, highlighting procedures, tactics and relevant points of law.This is a valuable opportunity to put into context some of the law and practice learnt in the course and benefit from direct observation of one or more cases being heard.

You will have the chance to:

  • Gain a comprehensive overview of the tribunal process
  • Get to grips with the basics of preparing a tribunal case
  • See and hear how tribunal cases are presented in practice
  • Consolidate your learning from the first three days of the course

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