Management, leadership and team development › Managing Teams within a Matrix Environment

Managing Teams within a Matrix Environment

Be able to apply the 7 steps in achieving Matrix Management success

This is a sample learning overview that we can design and deliver specifically for your organisation.

A Matrix organisation is one where functional leaders are responsible for more than one area.  Employees report to both their immediate manager and a cross function leader.  While this structure provides many benefits, it also provides managers with a new set of challenges. We can design and deliver a programme that will help your organisation and your people adapt and thrive within a matrix set-up.

Participants on such a programme will be able to:

  • Describe the purpose and benefits of a Matrix Organisation
  • Recognise the challenges and have identified how to minimise them
  • Understand the role of the manager in successfully leading teams within a Matrix structure
  • Be able to apply the 7 steps in “Achieving Matrix Success”

View typical programme content


A typical programme may cover:

Understanding the Matrix Organisation and Matrix Teams

  • The purpose and structure of a Matrix Organisation
  • The benefits of a Matrix structure and the positive impact on organisational success
  • Recognising the challenges and developing a plan to minimise them
  • The role of the Manager – how will you need to operate differently?

Developing a shared understanding of how your Matrix Organisation operates

  • Communicating how the Matrix structure works / will work in your organisation
  • Agreeing roles and responsibilities
  • Identifying what training needs might be required to support your teams
  • Creating clear channels of communication between functional and team managers

Achieving Matrix success

Applying the 7 steps for successfully Managing in a matrix environment:

  1. Sharing a clear vision which allows each functional unit to define and align objectives
  2. Resource alignmentensuring that resource availability is fair and aligned with organisational strategy
  3. Providing role clarity for all team members – ensuring that all your team understand their role and who they report to and when
  4. Creating Matrix Systems to provide an understanding on how the matrix will run on a day to day basis
  5. Delivering Transparent Communication – creating clear channels of communications between functional and project managers
  6. Process definition – providing a clear understanding of the process and everyone’s role within it
  7. Developing Employee Interpersonal skills – identifying the development your team will need to enable them to navigate the matrix

Application Planning

Throughout the day you will be creating your own application plan that will be focussed on the actions that you need to take to successfully manage your team within a Matrix Structure

Explore our subject areas

Learning channels

A wide range of learning methods ensures we deliver learning that is appropriate, specific and drives sustainable change.

These include

Explore all our
delivery methods