Negotiate effectively with trade unions to achieve the best outcomes for both the organisation and the employee
This is a sample learning overview that we can design and deliver specifically for your organisation.
How can HR handle industrial relations without sparking confrontation? Learn how to negotiate with Trade Unions.
The last few years have seen a resurgence in action by the trade unions. The subsequent industrial actions have highlighted how critical good industrial relations are to our economy and business confidence. Trade unions play an important role in the complex interaction that takes place between management and workers.
The interests of both employer and employee and their representatives may overlap but they are not identical. A degree of disagreement is inevitable. HR line managers and HR support specialists must be able to negotiate effectively with trade unions to achieve the best outcomes for both the organisation and the employee.
JSB’s masterclass will equip delegates with key skills and practical guidance to manage trade union negotiations, bring the negotiation to a successful conclusion, avoid issues which can escalate into costly industrial action and work towards building a long term relationship.
Registration and coffee
Welcome, introductions and objectives for the day
Case Study 1 - Dealing with Working Practices
Personal experience, motivation and organisational culture
Managing the process and choosing your style
The negotiation relationship
Negotiation - the process
Case Study 2: preparation
Case Study 2: The Wage Demand - a team negotiation
End of seminar
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