Talent management and employee engagement › Setting Objectives and Managing Performance

Setting Objectives and Managing Performance

Learn to improve staff performance and challenge underperformance constructively

This is a sample learning overview that we can design and deliver specifically for your organisation.

Learn to improve staff performance and challenge underperformance constructively. Adapt and apply the appropriate skills, techniques and interventions in a way that makes a real and measurable difference to individual performance.

Individual benefits

  • Develop a streamlined performance management approach
  • Prepare for, structure and conduct effective appraisal interviews
  • Improve individual and team performance

Organisational benefits

  • Increase motivation
  • Improve organisational performance
  • Increase staff retention
  • Provide clearer strategic direction for colleagues

View typical programme content


  • Linking the performance management cycle to the achievement of business objectives
  • How to progress from objective setting to ongoing reviews, feedback and evaluation
  • Distinguishing between annual or longer term goals and shorter term objectives
  • How to handle performance and pay
  • Using SMART tools to define objectives
  • Giving effective feedback – key skills, tools and best practice
  • Listening and questioning skills
  • Linking performance to the individual’s Personal and Professional Development Plans
  • Action planning

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Learning channels

A wide range of learning methods ensures we deliver learning that is appropriate, specific and drives sustainable change.

These include

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delivery methods