Core skills for HR › The Effective HR Administrator

The Effective HR Administrator

Bespoke, in-house training to enhance your HR Administrators’ skills and knowledge

This is a sample learning overview that we can design and deliver specifically for your organisation.

HR Administrators have a crucial role to play in helping your organisation achieve your people management strategic goals. Give them the support they need to add even more value to the wider HR team.

Given the variety of day-to-day responsibilities such as managing recruitment, employee induction and performance management, the HR Administrator post is varied, stimulating and demanding.

However, in order to maximise their impact on the organisation, they need to have a clear understanding of where their role and activities fit in the wider HR context.

We can equip your HR Administrators with the knowledge and skills that are crucial for managing the multiple challenges they face today.


Engaging, creative yet practical delivery

Our highly engaging workshops are packed with practical toolkits to take away and use. We design experiential activities to make it memorable and include plenty of practical real-life activities – case studies, exercises, real-play practices, time-logs and actors. With pre- and post-module activity to build momentum and surgery practices and discussions to keep it real you will be able to embed your learning and make an immediate impact.

View typical programme content


What might your workshop cover?

Our practical, memorable workshops will move your HR Administrators from a process driven approach towards a role which demonstrates:

  • A greater appreciation of the wider business
  • A full understanding of the employee lifecycle and HR’s remit in relation to this

Key suggested sessions:

‘The bigger picture’

  • Identifying the role of the HR function and where the HR Admin team fits in
  • HR and value creation: what does it take to impact the strategy and success of the organisation from a people and organisation perspective?
  • Exploring the challenges and rewards of your role as HR Administrator

The Employee Life Cycle | Creating the Employment Relationship

  • The recruitment process
  • Do’s and don’ts of interviewing (including the avoidance of unlawful discrimination)
  • Employment status
  • Making and changing employment contracts
  • The role of Trade Unions

The Employee Life Cycle | Managing the Relationship

  • Effective induction to the business
  • Practical performance management – the legal context
  • Working time and flexibility
  • Grievances and discipline

The Employee Life Cycle | Ending the Employment Relationship

  • Re-organisation; re-structuring; redundancies
  • Managing individual and collective dismissals

Additional HR responsibilities and how you can add value to these

  • Working with line managers and other departments and functions
  • Exploring the skills set and characteristics of an effective HR Administrator

Understanding the business outside HR and creating effective networks

Action Planning

Explore our subject areas

Learning channels

A wide range of learning methods ensures we deliver learning that is appropriate, specific and drives sustainable change.

These include

Explore all our
delivery methods