The HR Business Partner

The HR Business Partner

Gain access to the knowledge and skills to operate as an effective business partner and benchmark your experiences against those of other organisations

London: 20th September 2017
London: 24th January 2018
London: 18th April 2018

Price: £550 + VAT
   Special offers

According to the CIPD, the Business Partner model is the most commonly adopted HR service delivery model, with almost 50% of organisations employing business partners in their ranks.

But operating as an HR business partner requires a vastly different array of skills compared to more transactional forms of HR service delivery.

It requires a much deeper and broader understanding of your organisation, the ability to work alongside all levels of management, greater self-awareness and impact, expertise in creating and leading change and the maintenance of a business focus. Not an easy set of skills to develop!

One of our most popular HR events, this expert seminar will help you build this skill set and benchmark your current experience against best practice and other organisation`s activities.

Highlights include:

  • Understand what is meant by `HR business partnering` and its impact on your day-to-day work
  • Gain a better understanding of the requirements of an HR Business Partner - and how to ensure smooth implementation
  • Adapt key competencies for a successful transition from operational to strategic HR
  • Develop a new set of competencies: including business acumen, change management and relationship building
  • Learn how other organisations have successfully implemented partnering: HR interventions that make a difference
  • Overcoming resistance and relaying a positive message

Registration and coffee


Welcome, introduction and outline of objectives


Operating as an HR business partner: classifying the characteristics

  • Exploring what HR partnering is: its various forms and how to use it
  • How partnering differs from traditional HR
  • What does it take to become an effective business partner: key skills, knowledge, attributes and values
  • Recognising the benefits of partnering for yourself and your organisation

Getting HR into the heart of the business: knowing the business inside-out

  • Equipping yourself with an in-depth knowledge of your business
  • Interacting with the business to identify needs: understanding your immediate business team and their drivers
  • Delivering to the business: understanding the bigger organisational context and the future vision and strategy of the company



Approaches to help you assess your priorities as a business partner

  • Analysing where you are now, where you need to be and how to get there
  • Your structure and staffing issues
  • Lessons learned from organisations that have successfully implemented partnering



Making a connection between activity and achievements: measuring your contribution to the business

  • Offering innovations and ideas for change: adding value to the business
  • Measuring the impact of HR initiatives against business results
  • Knowing what innovative HR practices other firms are using: adapting those to your organisation

Using key techniques for building relationships as an HR business partner

  • Working alongside managers in the business: forming excellent relationships with managers in the business
  • Building strong networks, both within and outside business
  • Using relationships as your communication channels within the business: keeping you informed and ahead of events



Building credibility: influencing decisions as an HR business partner

  • Increasing your credibility within the business and enhancing your career opportunities
  • Influencing decisions as an HR business partner

Action planning

  • Your key actions to be implemented when returning to work

Close of seminar

Angela Qureshi

Angela Qureshi

I am a business psychologist (MBPsS), Chartered Fellow of the CIPD, and a trained cognitive behavioural coach. I am a HR strategist and an experienced management consultant, trainer and coach, with a background as a consultant at Ernst & Young and Andersen Consulting (now Accenture), and as a former Head of HR at a large university.  I have been working with JSB since 2005 for clients across a wide range of sectors, and across the spectrum of HR, leadership and organisational development.

My work includes:

  • Design and delivery of bespoke leadership and management development modular programmes, high performing team development events, specific skills development programmes such as manager as coach, leading and managing change, managing time and expectations, building influence and assertiveness skills, performance management and appraisal training, recruitment and interview training, and related behavioural fields
  • Leading JSB's HR Business Partner Development programme initiatives, having designed, delivered and led teams delivering HR development solutions for a wide range of clients as well as for the open programmes. I also lead on a breadth of HR and L&D strategy events, and I’m responsible for innovating new programmes. Topics include HR/L&D measurement and analytics; talent management; developing HR strategy, L&D strategy; strategic approach to induction; HR’s role in managing change
  • Working 1x1 with clients. In addition to executive coaching and psychometric work, I provide coaching support to HR professionals and supports barristers in preparation for SILK and judicial appointment applications
  • OD project work, including: competency framework development; appraisal and performance management redesign; assessment centre design and conduct; problem diagnosis and evaluation of HR interventions.

Sectors span: global manufacturing and engineering, financial services, legal sector, consultancies, professional bodies, universities, the Arts, local government, charities.

I am a Principal Practitioner member of the Association for Business Psychologists, and a member of the British Psychological Society’s Division of Occupational Psychology and Special Group in Coaching Psychology. I hold an MSc in Organisational Behaviour and a Post Graduate Diploma in Psychology from Birkbeck College, University of London and a BSc Honours degree in Management Sciences from Warwick University. I am a Level A and Level B British Psychological Society qualified Occupational Tester, licensed in the OPQ, MBTI and Lumina instruments, amongst others.

HR directors and managers, HR officers and advisors, HR business partners, compensation and benefits experts, resourcing specialists.

Pre-course Questionnaire

Special offers

Multiple booking discount

Receive a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.

Registered charities

You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.

Choose the right approach for you:

Headset Face-to-face attendance   Book online

The most valuable form of learning delivery continues to be the face-to-face classroom-based event. Engaging with expert speakers and fellow participants in relaxed two-way discussion in a distraction-free environment offers a valuable and practical learning experience.

All JSB programmes take place in top venues in central London and participants report that they greatly value the opportunities that these events provide for learning and networking.

House In-house delivery   Get in touch

For groups of 4 or more people, any of our seminars and webinars can be tailored and delivered in-house. We will adapt case studies to suit your organisational culture and specific challenges. We ensure that the learning is engaging, relevant and easily applied.

Our webinars are designed to be as accessible as possible for all participants.


To join the webinar you will need to have Java installed on your computer. You can download and install Java quickly and easily here.

We use Webex to deliver our webinars. It is entirely web based - all you will need is an internet browser such as Internet Explorer, Firefox or Chrome. There is no requirement to download any files to use the Webex system.


You can only listen to the webinar over the internet through the Webex system, for which you will need headphones or speakers. A conference call dial in option is not available.

If you have any queries or need technical assistance, please contact us on
+44 (0)20 8371 7010 or safe_mailto('', 'email us')}.

Looking for team development?

Any course can be delivered on an in-house basis.

Explore the in-house options