The HR Business Partner

Overview
Learning journey
Programme
Trainers
Designed for
Coaching option

According to the CIPD, the Business Partner model is the most commonly adopted HR service delivery model, with almost 50% of organisations employing business partners in their ranks.

But operating as an HR business partner requires a vastly different array of skills compared to more transactional forms of HR service delivery.

It requires a much deeper and broader understanding of your organisation, the ability to work alongside all levels of management, greater self-awareness and impact, expertise in creating and leading change and the maintenance of a business focus. Not an easy set of skills to develop!

One of our most popular HR events, this expert seminar will help you build this skill set and benchmark your current experience against best practice and other organisation`s activities.

“ Exceeded expectations ”

Tracey Channing, HR Partner, Wiltshire College

“ Very engaging, useful insight into what makes a good HR business partner ”

Fleur Warren, Senior HR Officer, European Bank of Reconstruction and Development

“ Very well organised event and will take a lot from it ”

Abiagail Rhodes, Group HR Advisor, The Jockey Club

“ Very enjoyable and informative ”

Jo Knight, HR Officer, Babergh District Council

“ Really good seminar which has helped me to identify key areas for me to focus on in my business partner role ”

Nicola Montgomery, HR Business Partner, Airbus UK

“ Interesting and helpful Enjoyable & useful – thanks! ”

Emma Bowron, HR Advisor, GMPTE

“ Very informative & structured ”

Laxmi Russo, People Manager, InBev UK

“ I thought it was a well focused and thought provoking day ”

John Forrester, Compensation and Benefits Manager, London South Bank University

“ It was an enjoyable overview, great feel and non-threatening ”

Abigail McElligott, HR Representative, Illumina

“ Excellent ”

Sarah Gionis, HR Business Partner, International Financial Data Services

“ Informative, interactive, beneficial & relevant ”

Janine, Dennis, Senior HR Advisor, IPC Media

“ Very informative, friendly & professional, a real benefit ”

Karen Blackburn, HR Business Partner, International Financial Data Services

“ Very informative & interactive ”

Natalie King, HR Manager, Wedlake Bell

“ Very impressed! ”

Becki North, HR Advisor, Newsprinters

“ Very useful with a good balance between theory and making it live for personal development ”

Alison Felton, HR Operations Manager, Chelmsford Borough Council

“ This was an excellent course, the trainer was very knowledgeable and very engaging ”

Corinne Cunningham, HR Business Partner, Bedfordshire & Luton Partnership Trust

“ Very good and a lot of information gained ”

Kerry Leather, HR Manager, Cadence Design Systems

“ Very good course, good balance of theory and practical exercises ”

Julie Frost, HR Manager, International Financial Data Services

“ Very useful, very good insight into BP role ”

Sally Zenonos, HR Business Partner, London Borough of Camden

“ Informative, re-energised my focus on business partnering and commitment to make a difference ”

Sarah Carey, HR Advisor, Aston University

“ Very informative, interactive and interesting ”

Natalie Reynolds, HR Advisor, Antony Hodari & Co

“ A really well thought through training session delivered by a real expert. All in all, a great help towards my effectiveness in my new role. Thank you. ”

Caroline, HRA, KITS - In-Company Client

“ Very, very good. I think my team learned a huge amount, as did I. ”

Toby, Head of HR, KITS - In-Company Client

“ Helped to confirm my understanding of a HRBP ”

Julia Reece, Senior Human Resources Manager, Wolters Kluwer Health

“ Excellent, clear and to the point, very helpful ”

James Fuggle, Junior Business Partner, Forensic Science Service

“ Better than expected, very practical/useful ”

Claire Wallington, HRBP, Coventry Building Society

“ Very thought provoking and some good practical tools to take away and apply at work ”

Stephen Brown, HRBP, Costa

Understand what is meant by `HR business partnering` and its impact on your day-to-day work
Gain a better understanding of the requirements of an HR Business Partner - and how to ensure smooth implementation
Adapt key competencies for a successful transition from operational to strategic HR
Develop a new set of competencies: including business acumen, change management and relationship building
Learn how other organisations have successfully implemented partnering: HR interventions that make a difference
Overcoming resistance and relaying a positive message

09:00	Registration and coffee
09:30	Welcome, introduction and outline of objectives
10:00	Operating as an HR business partner: classifying the characteristics Exploring what HR partnering is: its various forms and how to use it How partnering differs from traditional HR What does it take to become an effective business partner: key skills, knowledge, attributes and values Recognising the benefits of partnering for yourself and your organisation
10:45	Getting HR into the heart of the business: knowing the business inside-out Equipping yourself with an in-depth knowledge of your business Interacting with the business to identify needs: understanding your immediate business team and their drivers Delivering to the business: understanding the bigger organisational context and the future vision and strategy of the company
11:30	Coffee
11:45	Approaches to help you assess your priorities as a business partner Analysing where you are now, where you need to be and how to get there Your structure and staffing issues Lessons learned from organisations that have successfully implemented partnering
12:30	Lunch
13:30	Making a connection between activity and achievements: measuring your contribution to the business Offering innovations and ideas for change: adding value to the business Measuring the impact of HR initiatives against business results Knowing what innovative HR practices other firms are using: adapting those to your organisation
14:15	Using key techniques for building relationships as an HR business partner Working alongside managers in the business: forming excellent relationships with managers in the business Building strong networks, both within and outside business Using relationships as your communication channels within the business: keeping you informed and ahead of events
15:15	Coffee
15:30	Building credibility: influencing decisions as an HR business partner Increasing your credibility within the business and enhancing your career opportunities Influencing decisions as an HR business partner
16:15	Action planning Your key actions to be implemented when returning to work
16:30	Close of seminar

Angela Qureshi

I am a business psychologist (MBPsS), Chartered Fellow of the CIPD, and a trained cognitive behavioural coach. I am a HR strategist and an experienced management consultant, trainer and coach, with a background as a consultant at Ernst & Young and Andersen Consulting (now Accenture), and as a former Head of HR at a large university. I have been working with JSB since 2005 for clients across a wide range of sectors, and across the spectrum of HR, leadership and organisational development.

My work includes:

Design and delivery of bespoke leadership and management development modular programmes, high performing team development events, specific skills development programmes such as manager as coach, leading and managing change, managing time and expectations, building influence and assertiveness skills, performance management and appraisal training, recruitment and interview training, and related behavioural fields
Leading JSB's HR Business Partner Development programme initiatives, having designed, delivered and led teams delivering HR development solutions for a wide range of clients as well as for the open programmes. I also lead on a breadth of HR and L&D strategy events, and I’m responsible for innovating new programmes. Topics include HR/L&D measurement and analytics; talent management; developing HR strategy, L&D strategy; strategic approach to induction; HR’s role in managing change
Working 1x1 with clients. In addition to executive coaching and psychometric work, I provide coaching support to HR professionals and supports barristers in preparation for SILK and judicial appointment applications
OD project work, including: competency framework development; appraisal and performance management redesign; assessment centre design and conduct; problem diagnosis and evaluation of HR interventions.

Sectors span: global manufacturing and engineering, financial services, legal sector, consultancies, professional bodies, universities, the Arts, local government, charities.

I am a Principal Practitioner member of the Association for Business Psychologists, and a member of the British Psychological Society’s Division of Occupational Psychology and Special Group in Coaching Psychology. I hold an MSc in Organisational Behaviour and a Post Graduate Diploma in Psychology from Birkbeck College, University of London and a BSc Honours degree in Management Sciences from Warwick University. I am a Level A and Level B British Psychological Society qualified Occupational Tester, licensed in the OPQ, MBTI and Lumina instruments, amongst others.

HR directors and managers, HR officers and advisors, HR business partners, compensation and benefits experts, resourcing specialists.

Pre-course Questionnaire

Title* First name* Surname* Job title* Organisation* Telephone Email* What is your principle reason for attending the seminar? What do you want to be able to do as a result of attending?* How would you describe where you are now along the path to becoming a business partner? And similarly your colleagues in your HR function?* How conversant and/or supportive is the management and leadership of your organisation of the business partner concept?* Who in your organisation is behind the drive for HR to become business partners?* Do you have any particular questions, or areas of interest that you would like addressed during the seminar? Please note briefly below.* Do you have any particular dietary requirements?*

Special offers

Multiple booking discount

Receive a 20% discount when you book more than one event, or book more than one person on the same event. Please note this discount only applies to the lesser priced booking and when all bookings are placed together.

Registered charities

You are entitled to a 25% discount on your booking if you are a registered charity. This discount will show on your invoice once your booking is submitted. You will need your charity registration number for the booking form.

Venue

Bonhill House

1-3 Bonhill Street
London
EC2A 4BX

Tel: 0207 588 2334
Email:
Web: www.etcvenues.co.uk

Benefiting from its fantastic location in the City on the edge of Old Street and Moorgate, the venue is within walking distance of Liverpool Street and the vibrant buzz of Shoreditch. Converted from a Victorian warehouse into a modern training and conference venue, Bonhill House offers a mix of the old and the new in a perfect city location. Retaining many of its original features, including vaulted ceilings and large windows, Bonhill’s contemporary décor complements the Victorian architecture and creates a stimulating meeting and training environment.

Technology is bringing about seismic shifts in how we communicate on both a personal and business level. This is particularly evident in how learning is consumed and JSB is committed to delivering its L&D services in a way that optimises all appropriate technology.

In each case participants receive a documentation pack which includes any presentation material alongside a supporting narrative giving useful background information.

Choose the right approach for you:

Face-to-face attendance

The most valuable form of learning delivery continues to be the face-to-face classroom-based event. Engaging with expert speakers and fellow participants in relaxed two-way discussion in a distraction-free environment offers a valuable and practical learning experience.

All JSB programmes take place in top venues in central London and participants report that they greatly value the opportunities that these events provide for learning and networking.

Virtual classroom participation

We frequently welcome participants from overseas to our London events. However, we recognise that HR professionals who are responsible for managing workforces in these countries will not always be able to make the financial and time investment necessary to attend JSB events when they run in London. You will have the opportunity to submit questions to the speaker throughout the event and will get access to the slides and documentation in exactly the same way as those in the room. All you need is a standard domestic broadband connection.

On demand access

Should you find that you can’t wait until the next event on your chosen topic, you can access a full recording of a recent live event. Again, full slides and documentation will be provided. This is an option for those who cannot attend an event on a particular day. Moreover if the learning is to be of practical value it is often the case that even those who participated on the day welcome the opportunity of accessing the material in the weeks and months following the event. It’s a great way to share content with colleagues too.

What next?

Go to our booking form and when you select the event you wish to book on, simply choose the option that best suits you. If you are interested in the on demand access, please get in touch to find out more.

Book online

Download brochure

The HR Business Partner

Gain access to the knowledge and skills to operate as an effective business partner and benchmark your experiences against those of other organisations

Registration and coffee

Welcome, introduction and outline of objectives

Operating as an HR business partner: classifying the characteristics

Getting HR into the heart of the business: knowing the business inside-out

Coffee

Approaches to help you assess your priorities as a business partner

Lunch

Making a connection between activity and achievements: measuring your contribution to the business

Using key techniques for building relationships as an HR business partner

Coffee

Building credibility: influencing decisions as an HR business partner

Action planning

Close of seminar